Hook's mission is to reinvent how businesses engage with their customers by providing machine-learnt insights to help companies radically improve customer loyalty and revenue forecasting using data.

We’ve raised $multi-million in funding from some of the top investors in Europe and the US and have an enviable list of customers that we’re working with including some of the fastest growing companies in the world. We’re looking for ambitious people that want to be part of our meaningful vision of changing how businesses engage with their customers, and of building one of the world’s leading workplaces for great people along the way.

The Role:

We are looking for a dynamic and driven Executive Assistant to join our team. In this role, you will have the unique opportunity to work closely with our CEO who cares deeply about culture, people and development. You will be exposed to a fast growth start up environment on both the technical and customer sides of our business and be key in providing crucial support to ensure smooth operations. If you thrive in a fast-paced environment, excel at juggling multiple tasks, and are passionate about delivering top-notch support, then this could be the perfect opportunity for you.

Responsibilities

• Help solve Hook’s most important topics and create efficiencies in areas experiencing pain by supporting our CEO in a wide variety of areas including agendas, mail, email, phone calls, client management, and other company logistics
• Supporting Hook to scale the teams to deliver an amazing operation by organising team communications and planning events, both internally and off-site
• Coordinate scheduling and calendar management
• Building a strong relationship with the founder to manage travel logistics and activities, including accommodation, transportation, and meals
• Provide administrative and office support
• Maintain professionalism and strict confidentiality with all materials

Requirements

Who are we looking for?

• Your organisational skills are top-notch, allowing you to effortlessly prioritise tasks and maintain meticulous attention to detail.
• As a team player, you're adaptable and resilient in the face of change, capable of building strong relationships with stakeholders, employees, and board members alike.
• Your communication skills are at an expert level, both written and verbal, enabling you to convey complex ideas with clarity and precision.
• When it comes to problem-solving, you're proactive and decisive, consistently demonstrating the ability to tackle challenges head-on and make sound decisions.
• Experience working in an early start up preferred

Benefits

💸 £40k - £60k base salary (depending on experience)

🏖️ 27 days holiday (option to buy and sell holiday) + bank holidays

📈 Generous stock options

🏥 Private health insurance so you can get the best care you need

🧘 Flexible monthly wellness allowance that you can use monthly on things like gyms, yoga, mental health & healthy food

📚 Annual learning & development budget for every employee

🏢 Flexible working - we’ll all come together two days a week but otherwise you can work from home or come into our awesome office in Liverpool Street

💻 The best equipment for everyone to work with

Our founder and team are incredibly passionate about creating a company culture that is diverse, inclusive, productive and enjoyable for all our colleagues. As part of a growing start-up team, we expect a lot from you and will work hard to make sure you have everything you need to be at your best. 

At Hook, we embrace diversity in all its forms and are committed to creating an inclusive workplace where everyone feels valued and respected. We encourage applications from individuals of all backgrounds, experiences, and perspectives, as we believe that a diverse and inclusive team fosters innovation and contributes to our collective success. If you share our passion for excellence and want to contribute to a workplace that celebrates diversity, we encourage you to apply. We are an equal opportunity employer.

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