Company Description

It all started in 2007, with a pizza and a plan. Sana Commerce is an e-commerce platform designed to help manufacturers, distributors and wholesalers succeed by fostering lasting relationships with customers who depend on them. We’re a fast-growing SaaS company that allows you to take ownership of your career.

What you'll get:

• Personal development. We believe that as our company grows, our people should be able to grow with us. We value learning and development opportunities for all our employees. So, from learning on the job to training and coaching, it’s all there. Together with your manager, you are in charge of your own personal growth.
• Onboarding and buddy program. It’s always quite new and exciting to start your next adventure. We value a strong onboarding. You will be joining our general onboarding, will be introduced to a buddy, and will get a role-specific onboarding as well.
• Entrepreneurial environment. We are a fast-growing international scale-up organization in software. We encourage initiatives and ideas from our people. We like to accomplish things together as a team.
• Health and well-being. We believe that every employee should be at their best, that’s why we want to offer you private healthcare and a contribution to fitness subscription.
• Extra benefits: We offer flexible working hours, a hybrid working schedule, Friday afternoon drinks, Weekly lunch with your team, and monthly social activities.  

As a Security Engineer, you will play a pivotal role in fortifying our organisation's defences against cyber threats. Your responsibilities will encompass the following.

Job Description

· Support end-users, resolving technical issues related to hardware, software and network.

· Manage the IT helpdesk within the given SLA standards.

· Distribute and install new desktop hardware/software, switches, and printers.

· Install software and operating system upgrades / patches through Microsoft Intune

· Monitor internal infrastructure by using dashboards and report to next level engineers.

· Take proactive measures to keep the operation near-zero downtime

· Provide L1 support for firewall infrastructure, prefer PaloAlto and pfSense Firewalls

· Support for Windows Server 2016/2019.

· Support cloud infrastructures.

· Support IIS, Microsoft SQL Server FTP ,DNS etc.

· Participate in audit and compliance activities including regular reports to management.

· Cooperate with the Global IT Operations team and follow the company standard procedures.

· Maintain IT assets inventory and assist with procurement.

· Collaborate with vendors for additional support when needed.

Qualifications

Basic requirements

· B.Sc in Computer Science or other similar kind of discipline

· Minimum two years’ experience as Junior System & Network Engineer

· Excellent hands-on experience with PaloAlto and pfSense firewalls.

· Basic cloud knowledge on multi cloud technologies, such as Azure, AWS.

· Passionate about end-user technical support and willingness to learn.

· Familiar with end-user applications such as Office365, MS-Teams, SharePoint, OneDrive etc

· Excellent English communication skills, both written and spoken, is a must.

· Positive and can do attitude.

· This role is fully work from office.

· Willing to work extended hours and flexible on working hours.

Preferred requirements

· Following Network, Security and Microsoft certifications will be advantage.

· Passionate about AI, ML and Robotic Automation technologies.

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