MAJOR RESPONSIBILITIES:

• Maintain academic records in the Student Information System (Banner or Workday), including general student information, grades, course history, degree information, and attributes.

• Manage college course registration process—manual and automated systems.
• Certify student enrollment.
• Oversee graduation certification.
• Manage the processing of grades.
• Evaluate student records to ensure graduation requirements are met; run and review degree audits for completion, maintain SIS degree records; investigate and resolve audit issues; process credential mining reports; input course substitutions.
• Ensure compliance with College Document Imaging policies and procedures, including timely scanning/indexing of documents into the Document Management System and accurate verification of documents; maintain quarter transcript and microfilm files; provide imaging services to Student Affairs departments, including student records, financial aid, and veteran affairs, and for Academic Affairs Dual Credit rosters. 
• Manage a system for the evaluation and processing of transfer of credit, articulation, and equivalency requests.  Execute requests for transfer credits into the College, in collaboration with the Vice Chancellor for Academic Affairs.  
• Monitor student's academic standards of progress. Responsible for semester academic probation list to be sent to advisors and students. Monitor students’ academic records for academic dismissal; process academic reinstatements.
• Issue transcripts. Ensure the security of academic data.  Handle all internal/external communications between secondary/post-secondary institutions regarding requests for transcripts or related information about students’ records.
• Oversee course building and help resolve issues, including cancelled sections, seat capacity, and modality changes.
• Recommend annual department budget to supervisor; approve and monitor expenditures.
• Investigate and resolve escalation tickets from the Ivy Tech website Chat function and Help Desk tickets. 
• Ensure FERPA requirements are met in all areas of activity, including issuance of academic transcripts, letters of recommendation, student information release, and enrollment verifications; review and respond to requests for enrollment or degree verification or student information from various sources, including military, departmental, and legal (subpoenas). Provide FERPA training when needed.
• Provide leadership and training to faculty and staff regarding the use of the College’s student information system, degree completion tracker, and other software used in the registration and records process. 
• Co-chair annual Commencement Ceremony; prepare and manage budget; promote ceremony through Grad Fair event, social media, email and text campaigns. 
• Communicate with Department Heads, Advisors, and Department Chairs to maintain updated program materials for recruitment and information purposes on program curriculum requirements.
• Interact with Student Records Hub in the following services: graduation posting, transfer credit evaluation, grade changes, academic clemency, verified credit, course drops for prerequisite errors.
• Enforce academic policies and procedures per the College Academic Support and Operation Manual.
• Serve as custodian of the official College seal.
• Support academic department chairs and program coordinators in the preparation and interpretation of annual outcomes assessment reports. 
• Facilitate the sharing of information related to statewide office of the registrar to those at the campus level to ensure understanding and implementation of new or changing expectations. 

This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards. 

MINIMUM QUALIFICATIONS:  Bachelor’s degree preferably in business, public administration, or data management information systems. 

PREFERRED QUALIFICATIONS:  Master’s degree.  Five years of relevant experience, including at least three years of direct leadership experience in registration and/or records.  Three years of supervisory experience.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.