Partner Manager

London

Position Summary

The key objective of this role is to drive and manage the partner ecosystem, with a particular focus on client satisfaction, partner relationship management, and partner enablement. The Partner Manager will be working directly with partners and clients to ensure they get the best support from the inception to closing of their service projects. This is a high-visibility position. Our partners are essential to our company’s strategy and direction. You will be working directly with our partner executives, service leaders, and several other sales, operations, and product management executives. 

What you will do:

• Cultivate close and mutually beneficial relationships with all Partners across the Partner ecosystem
• Manage partner program metrics/MBO’s to achieve the results Intapp expects from the Partner program
• Ensure compliance of all partner certification programs
• Drive effective internal cross-functional programs that enable partner success
• Ensure partners are leveraging Intapp training and up-skilling programs on a timely basis to support new product launches and to continue to build deep skills on all Intapp products
• Where partners deploy competing products, build and execute programs to ensure those partners influence the right deals to Intapp
• Develop and execute proper plans and incentives for our partners to introduce our products and solutions into their clients
• Research, recruit, and add new partners in growth areas of the business (e.g., Accounting and Consulting)
• Ensure continuous client satisfaction with partner ecosystem deployment capabilities
• Ensure partners follow Intapp prescribed deployment approach and methodology

What you will need:

• Substantial experience managing a partner ecosystem in an enterprise software company supporting strategic services and licenses sales growth and primary accountability for client services delivery
• Solid knowledge in building a partnership strategy, with an ability to partner across sales, product and internal stakeholder
• Bachelor’s Degree in Management Information Systems, Business Administration, or equivalent relevant experience
• Solid experience and track record in strategic selling, delivering, and managing a portfolio of clients and projects
• Proven ability to advance conceptual ideas and engage multiple stakeholders, internal and clients, to decision points
• Strong internal networking skills with experience of removing internal barriers between teams to enable them to complete their objectives
• Superior written and verbal communications skills, including the ability to listen carefully and to communicate effectively within a diverse environment
• Comfortable working in a dynamic and fast paced environment
• Resourceful, results-oriented, and highly energetic
• Self-starter and proven team player
• Skills in negotiating, influencing, and conflict resolution

Preferred Experience & Skills

• Demonstrated success in Professional Services delivery roles (functional, technical, or project management) delivering complex client projects within an enterprise software company

What you will gain at Intapp:

Our culture at Intapp emphasizes accountability, responsibility, and growth.  We support each other in a positive, open atmosphere that fosters creativity, approachability, and teamwork. We’re committed to creating a modern work environment that’s connected yet flexible, supporting both professional success and work-life balance. In return for your passion, commitment, and collaborative approach, we offer:

• Competitive base salary plus variable compensation and equity
• Generous paid parental leave, including adoptive leave
• Traditional comprehensive benefits, plus:
  • Generous Paid Time Off
  • Tuition reimbursement plan
  • Family Formation benefit offered by Carrot
  • Wellness programs and benefits provided by Modern Health
  • Paid volunteer time off and donation matching for the causes you care about
  • Home office stipend
• Opportunities for personal growth and professional development supported by a community of talented professionals
• An open, collaborative environment where your background and contributions are valued
• Experience at a growing public company where you can make an impact and achieve your goals
• Open offices and kitchens stocked with beverages and snacks

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Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks if applicable to the position.

Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain “@intapp.com” or “@dealcloud.com” to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at https://www.intapp.com/working-at-intapp/. If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.