Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi’s HR Partnership & Delivery team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The Human Resources (HR) Accommodations Delivery Partner is an intermediate level position responsible for the review and execution of Workplace Accommodations in coordination with ELU, Vendors, and various HR disciplines.

What you’ll do

• Responsible for delivery and proper assessment of HR Accommodations and LOA Requests in collaboration with relevant internal and external partners.

• Proactively manages case volume to ensure timely closure.

• Partner with business managers, legal partners, benefits, or external vendors to resolve issues, ensuring appropriate actions are taken and risks are assessed.

• Partner with Human Resource Advisors (HRAs) and Centers of Excellence (COEs) on HR priorities in respective client populations to ensure delivery and implementation of HR solutions.

• Ensure escalated matters are resolved with urgency, and employment policies and practices are interpreted consistently.

• Work with all key stakeholders including, HRA, manager, employee, Employee Relations (ER), Legal, as well as build and maintain partnerships to foster trust and accountability.

• Resolve moderately complex HR issues conferring with managers when necessary.

• Assist progressively larger or more complex employee populations and participate on cross-Citi projects.

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

What we’ll need from you

• Knowledge of applicable Employment laws

• Experience with ADA, Accommodations, LOA preferred

• Working knowledge of industry standards and practices

• Proficient in Microsoft Office and PeopleSoft

• Demonstrated analytical skills

• Consistently demonstrates clear and concise written and verbal communication

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. 

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:  

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure 

• A discretional annual performance related bonus  

• Private medical insurance packages to suit your personal circumstances 

• Employee Assistance Program   

• Pension Plan  

• Paid Parental Leave  

• Special discounts for employees, family, and friends  

• Access to an array of learning and development resources  

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.  

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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View the EEO Policy Statement.

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