Job grade/level
S5
Business Unit
CSO
Department
Public Sector, Diversified & Telkom, Retail & CPG, Coastal, Inland, Mid-Market and Financial Services
Position reports to
Executive: Sales Account Management/ Integrated Account Directors
Span of Control
0
Core Description
Responsible for the management of the full sales cycle for defined vertical and Customer base. Accountable to achieve or exceed the full Revenue target. Responsible to ensure Data Quality and integrity on Sales force is kept at the agreed levels.
Key Deliverables / Primary Functions
Develop, review, communicate and monitor an effective client strategy as per the MSA methodology
Effectively manage the sales activities to meet agreed targets and corporate objectives within the agreed budgets
Manage accounts by monitoring the level of client satisfaction at regular intervals or after each significant delivery of a product or service
Drive a culture of accountability, manage by objective and build a high-performance team driven by customer satisfaction
Design and execute on the account plan
Core Functional Skills & Knowledge
Computer Literacy
Professionalism
Punctionality
Telephone Etiquette
Time & Priority Management
Office Management
Core Behavioural Competencies
2. Developing and implementing account plan or strategy4. People / Team Leadership5. Decision Making3. Meeting customer expectations6. Communication and Impact1. Job Match
Minimum Qualifications
NQF 6: 3 year Degree/ Diploma/ National Diploma in IT/Engineering or Commerce
Additional Qualification preferred or advantage
Experience
5 years ICT sales experience OR Grade 12 with 7 years ICT sales experience.
Certifications
None
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Interact with similar levels, Senior Management and various stakeholders within BCX and External to BCX
Special Requirements/ Employment Condition
Valid Drivers license
Workplace/Physical Requirements
Non-BillableHybrid Remote Worker
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