As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.

Together, we keep everyday life moving to build a better tomorrow.

You will be part of

Hiab offers a variety of different career possibilities for different backgrounds and ambitions, so whatever your passion is, we may just have the job for you! We want to bring in new expertise and fresh ideas, while providing our existing employees with new and interesting career opportunities. Your talent, experience and passion may just be what we seek or need to shape the future of Hiab and our industry. We offer as well:

• Employees First way of life: all of us should experience Easiness, Empowerment and Excellence every day at work
• Comprehensive benefit package including; health, vision, dental, voluntary life/disability insurance upon first day of employment
• 401k program with 6% company match
• Personal time off and company-paid holidays
• Opportunities for career growth and competitive salary commensurate with experience
• Paid training
• Company mentoring program
• Tuition reimbursement for job-related continued education
• Referral Program
• You may also be provided with a company cell phone, laptop and/or credit card, all to be used for the purpose of conducting company business

Purpose of the position

Inside Sales position selling equipment for manufacturer in a Business to Business environment. Embody Core Purpose to “Win Together to Exceed Customer Expectations”

Main tasks and responsibilities

• Quotes prices and accurately prepares sales order for processing 
• Estimates date of delivery to customer, based on knowledge of WALTCO's production and delivery schedules
• Receives incoming calls including but not exclusive to gate orders, warranty questions, quotes, distributor information, and traffic/freight
• Builds relationships by responding to questions, problems, and needs of customers within assigned territory
• Proactive account management, increase customer service ratings within assigned territory
• Works closely with factory to monitor & manage customer orders
• Carries out responsibilities and duties in a consistent, mature, ethical,  and professional manner at all times
• Support Outside Sales Team by being easy to work with, and following a customer need all the way through to satisfaction
• Working knowledge of business related computer systems, pc skills, including Google Docs, Windows, Microsoft Office, and Internet
• Performs order audits against Concept and SAP to verify accuracy 
• Any other tasks that Sales Support Manager deems necessary for the position

What you’ll need to succeed

Education:

• High School diploma or equivalent required
• Associate's degree or equivalent from a two-year college or technical school

Working experience:

• Six months to one year of related experience and/or training

Skills and competencies:

• Organized, detail-oriented with the ability to multitask, prioritize, and respond quickly
• Excellent interpersonal, verbal, and written communication
• Strong desire to learn & grow/ask good questions
• Humility to admit mistakes and accept coaching
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Skills to effectively present information and respond to questions from groups of managers, clients, customers and the general public
• Knowledge to calculate figures and amounts such as discounts, interest, commissions, proportions, & percentages
• Understanding to apply concepts of basic algebra and geometry
• Persistence to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Excel in Core Values of Prioritization, Positivity, Proactivity, Process, & Persuasion
• Support Safety First Culture
   

Interested to join?

If you are excited about this opportunity, please submit your Resume/CV today for consideration! 

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Hiab is part of Cargotec

Hiab is the world's leading provider of on-road load handling equipment, intelligent services and digitally connected solutions. As the industry pioneer, Hiab's more than 3,300 employees worldwide focus on our commitment to increase efficiency in our customers' businesses and to shape the future of intelligent load handling.

Hiab's offering encompasses class-leading load-handling equipment, including HIAB loader cranes, LOGLIFT and JONSERED forestry and recycling cranes, MOFFETT truck mounted forklifts, MULTILIFT demountables, and tail lifts under the ZEPRO, DEL, and WALTCO fabrands. Hiab's ProCareTM service, award-winning HiVisionTM crane control system, and HiConnectTM platform demonstrate our constant drive to provide intelligent services and connected solutions that add value to our customers. www.hiab.com

Hiab is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2023 totalled approximately EUR 4.6 billion and it employs around 11,400 people. www.cargotec.com