Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

PURPOSE STATEMENT

The Systems Engineer at Rich Products is a key role in the Digital Manufacturing team, responsible for designing, implementing, and maintaining complex computer systems and networks. This intermediate-level position works closely with various stakeholders, including plant and maintenance managers, to ensure smooth operation of IT infrastructure and to provide technical support. The role involves troubleshooting, system upgrades, and enhancing digital capabilities as part of Rich’s 2025 vision to become a digitally-powered, global food organization. 

The position offers a flexible work environment with remote work options and requires up to 50% travel within the US to support project requirements.

KEY ACCOUNTABILITIES/OUTCOMES

•    Manage small to medium capital projects, acting as a single point of contact.
•    Develop and configure systems in Aveva System Platform and other tools to support automation system deployments and upgrades.
•    Support interfaces to plant automation devices and systems.
•    Develop and manage system lifecycle execution plans for digital manufacturing tools.
•    Consult with supply chain, operations, corporate engineering, and manufacturing associates to determine business needs and identify system requirements.
•    Provide Level 3 technical support for select applications.
•    Design and implement complex systems and network solutions.
•    Perform system and network troubleshooting and problem resolution.

KNOWLEDGE/SKILLS/EXPERIENCE

Required:

•    Bachelor’s degree in Engineering, MIS, CS or related field.
•    3 - 5 years of experience in application development and/or system integration.
•    Demonstrated experience in a similar role in food & bev, CPG or manufacturing industries
•    Experience with Aveva automation software products (System Platform, InTouch, Historian) or comparable products.
•    Familiarity with SCADA, MES, PLCs, electrical, and control systems.

Preferred:

•    Proficiency with Microsoft products (especially Windows Servers, SQL Server) and Microsoft Office Suite (Excel, Word, PowerPoint, Project).
•    Proficiency in scripting languages such as Python or PowerShell.
•    Experience with virtualization technologies (VMware or Hyper-V) and cloud computing platforms (AWS or Azure).
•    Strong troubleshooting and problem-solving skills, and excellent communication and collaboration skills.

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COMPENSATION

In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.

Annual Range/Hourly Rate

$79,900.00 - $108,100.00

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Human Resources department at hrhelp@rich.com if you need assistance completing this application or to otherwise participate in the application process.