Title: Operations Specialist – Service Sales
Location: Remote, United Kingdom
Experience: Mid - Senior
Job Function: Professional Services
Employment Type: Full-time, Permanent
Industry: Computer & Network Security
About the position
The Operations Specialist is an experienced Operations professional that works with senior management to help improve workflow and day-to-day operations within the Services organization, particularly around service sales, scoping, and Change Request/SOW creation. This resource will join our fast-growing Professional Services team to act as a focal point for service sales inquiries and will work cross-functionally within Keyfactor to ensure the creation of accurate SOWs and Service SKUs. This resource will also develop and promote operational processes and procedures worldwide that expediate the sales cycle and drive increased revenue for the Keyfactor PS Team.
Applicants must be living in the UK and hold a valid Right to Work in the UK.
Responsibilities
Skills and Qualifications
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas. A few initiatives that make our culture special include:
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer.
REASONABLE ACCOMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.