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(Global) Technical Service Engineer - UK at
, United Kingdom


Job Descrption

"Conquering cancer through AI"

Lunit, a portmanteau of ‘Learning unit,’ is a medical AI software company devoted to providing AI-powered total cancer care.

Our AI solutions help discover cancer and predict cancer treatment outcomes, achieving timely and individually tailored cancer treatment.

🚩 Roles & Responsibilities

  • Assist Lunit's customers and partners with the preparation and install of Lunit INSIGHT solutions in various environments
  • Lead discussions about the technical aspects of Lunit INSIGHT integrations in various settings, in close cooperation with Lunit colleagues from other teams
  • Provide technical support and troubleshooting as part of a multidisciplinary Customer Success Management team
  • Provide training sessions and documentation for colleagues, partners and customers
  • Collect feedback and requests for product improvements, and communicate them to headquarters

Requirements

🎯 Qualifications

  • Over 5 years of experience with PACS, RIS or hospital system operations and workflows
  • Extensive knowledge of interoperability in the medical domain and of communication standards such as DICOM and HL7
  • Solid understanding of the Linux CLI
  • Strong troubleshooting, organizational, training and team communication skills
  • Proficient in English
  • Bachelor’s degree

🏅 Preferred Experiences

  • Experience with implementing various open source software and containerization
  • Experience with cloud systems (e.g., AWS, Azure and GCP) and APIs
  • Understanding of databases and web servers (Nginx, Apache)
  • Scripting skills (e.g., shell scripts, Bash, Python)
  • Experience in the medical industry or HealthCare IT
  • Experience with medical AI
  • Second language (French, German and/or Spanish)

📝 How to Apply

  • CV (resume, free format) submission required

🏃‍♀️ Hiring Process

  • Document Screening → 1st Competency-based Interview → 2nd Competency-based Interview → Culture-fit Interview → Onboarding

🤝 Work Conditions and Environment

  • Work type: full-time
  • Working from home
  • Salary: after negotiation

🎸 ETC

  • If you misrepresent your experience or education or provide false or fraudulent information in or with your application, it may be grounds for cancellation of the employment.

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