Company Description
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
THE POSITION:
As Facilities Front Desk Associate, you will play a crucial role in ensuring the efficient administration of our warehouse facilities. Your primary focus will be on maintaining a safe and functional workspace for our employees. Leveraging your financial background, you’ll also contribute to budgeting, cost management, and financial reporting related to facility operations.
Front Desk Management:
- Ensure professional and courteous service at Front Desk
- Greet visitors, answer inquiries, and direct them to the appropriate departments
- Manage visitor access, issue badges, and maintain visitor logs
- Coordinate with security personnel to ensure a secure and welcoming environment
- Assist employees with general inquiries related to facilities and office services
- Assist in the administrative functions of training to include room set up, packet assembly and follow up if necessary
Administrative Oversight & Communication:
- Monitor the safety and cleanliness of interior and exterior areas, such as offices, conference rooms, and parking lots
- Delegate cleaning and maintenance tasks to team members
- Ensure proper security measures for the workplace, collaborating with on-site security team
- Collaborate with Facilities Manager administer budget for facility needs
- Monitor expenses, track costs, and ensure adherence to financial guidelines
- Manage vendor relationships and train vendors on work orders and billing procedures
- Handle departmental accounting tasks, including invoice processing
Other special initiatives and cross-functional projects as assigned.
Qualifications
- High School Diploma or equivalent required; associate’s degree preferred
- 1+ years proven experience in facilities management, customer service, or a similar role
- Detail-oriented, organized, and proactive
- 1+ years experience handling budgets
- Intermediate knowledge of Microsoft Suite of programs
- Excellent communication skills and the ability to collaborate with cross-functional teams
- Bilingual (English/Spanish) a plus
Additional Information
OUR CULTURAL BELIEFS
Patient Minded I act with the patient’s best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and hold myself accountable.
Embrace Diversity I create an environment of awareness and respect.
Grow Talent I own my development and invest in the development of others.
Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.
Always Innovate I am bold and creative in everything I do.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
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