Job Description

This is a key role working closely with the Internal and External Sales teams to build strong relationships with customers and support the efficient turnaround of customer sales orders. 

Reporting to the Senior Contracts Engineer, this role is essential to provide a high quality and efficient service to our customers.

In this role you will provide exceptional levels of customer service, respond swiftly and accurately to all customer queries within pre-agreed timescales, progress or chase outstanding orders in a timely manner and liaise with other internal departments to provide customer solutions and manage email traffic in a timely manner.

This role would suit someone who has experience within customer service and is looking to build a career within sales.

Experience Requirements

• Able to provide exceptional customer service
• Good communication skills
• Computer literate
• Experience of working in a manufacturing or similar environment

The Successful Candidate

• Has a proactive approach and can demonstrate the ability to use their own initiative
• Can communicate effectively at all levels
• Has good accuracy and attention to detail

Additional Information

Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide.

Our purpose is Keeping the World Flowing for Future Generations.

For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food- these are the flows on which our modern world depends.

Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably.

Rotork is going through an exciting period of change and growth, building on our existing market leadership. It's a great time to join us and make an impact in shaping the future of our business.