1. Ensures adequate customer service and shipping: Supplies customers promptly and accurately with cylinders as required. Loads trucks. Visually checks for appearance and defects. Supplies accurate shipping documents, as well as placards to all customers and carriers. Maintains supplier files for packing slips and correspondence.
2. Manages receiving process: Receives product, checks for defects visually, verifies product to packing slips. Confirms that all paperwork pertaining to the shipment is accurate. Takes corrective action in the instance of overages, shortages, damaged or incorrect items, and improper documentation. Communicates with team on all such issues.
3. Maintains stock levels and manages the facility (to be adapted according to customer center’s organization): Ensures that adequate stocks are maintained. Maintains bin locations. Applies labeling and organizes the warehouse for optimal picking and inventory counts. Sorts and stores materials and equipment. Ensures that the warehouse is kept organized and clean. Clears snow away from docks, stairs, etc. Picks orders for customers and satellite locations. Maintains racking and equipment is good working order. Identifies the need for new equipment.
4. Quality / Safety: Understands and implements required procedures (Standard Operating Instructions) as established in the relevant Quality Manual. Establishes a quarantine area and places all damaged and defective material there for assessment. Takes part in anomaly hunts and inspections and when needed, becomes involved in any investigating team. Ensures that all products are moved and stored in a safe manner. Reports any safety concern to a member of the safety committee. Secures building at the end of each workday. Maintains daily, monthly, and annual checks of all welding products, equipment, and supplies.
5. Provides support: When requested, provides backup to customer service and truck drivers.
6. Process Improvement: Works with his/her team as well as with cross-functional teams to continuously improve the work process. Analyses his/her activities, identifies causes of dysfunction and proposes appropriate corrective measures.
Diploma: High School diploma and/or combination of education and experience in welding/Industrial products and gases.
Training: Dangerous Goods certificate, WHMIS certificate, forklift license and propane filling certificate, Apollo system.
Knowledge: MS Office, inventory systems and warehouse management. Bilingualism would be an asset.
Experience: 3-5 years of experience in the industrial sector
OTHER COMPETENCIES
1. Customer-oriented and service-driven: Precisely answers customer requests, is attentive to customers, respects commitments towards customers, initiates new ideas in order to meet customer expectations.
2. Planning skills: Defines objectives and the means to achieve them, determines all required resources, anticipates future situations and establishes work plans, efficiently allocates or makes use of available resources, acts according to plans and establishes priorities, uses efficient methods, systems and work tools.
3. Flexibility: Adapts his behavior to different types of situations, is open to new ideas, accepts changes and conforms to them, ability to remain highly effective in changing situations, proposes new action plan when situation changes.
4. Team Player: Shares knowledge and experience, cooperates and makes self available, listens, gathers information, takes into consideration the needs, ideas, opinions of others.
5. Problem-Solving: Identifies problem situations within an appropriate time frame, develops several alternative solutions to problems, analyses situations and highlights important issues, suggests adequate, valuable and feasible solutions.
Our Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.