Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. 

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!  

THE JOB

We are seeking a motivated and experienced individual to take on the Command Center Dispatcher at the venue.  This position exercises responsibility for the command center functions and operations.  This is an exempt role reporting to the General Manager of the venue.

WHAT THIS ROLE WILL DO

• Dispatch Coordination:
  • Dispatch of appropriate departments through the use of radio systems.
  • Communicate effectively with field personnel, providing essential information and instructions.
• Resource Allocation:
  • Prioritize and allocate resources based on the nature of the incident.
  • Maintain accurate records of resource assignments and availability in dispatching software systems.
• Communication:
  • Assist in ensuring proper communication between all entities. (Venue, 3rd party vendors, Public safety departments)
• Technology Utilization:
  • Operate and utilize computer-aided dispatch (CAD) systems and other relevant technologies.
  • Maintain accurate and detailed records of all communications and actions taken during each emergency incident.
• Emergency Call Handling:
  • In the event of an emergency, receive and respond to emergency and non-emergency calls from the public and other agencies.
  • Collaborate with venue/event personnel, law enforcement, fire departments, and other emergency services to ensure a coordinated response to emergency incidents.
  • Gather critical information to assess the nature and urgency of the situation.

WHAT THIS PERSON WILL BRING

• Experience as a command center dispatcher or in a related field.
• Strong communication and interpersonal skills.
• Ability to remain calm and focused in high-pressure situations.
• Proficiency in computer-aided dispatch (CAD) systems and other relevant technologies.
• Willingness to work in a fast-paced shift environment with flexible hours.
• Previous experience in a live events environment desired.