Who are we?

Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. 

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.  

Responsible for delivering Core Advisory Services to an assigned larger scale and complex client group or multiple groups (functions or countries). This role delivers manager support in employee ‘difficult moments that matter’ and in implementing employee impacting changes and programs for their allocated client area. With key responsibility for ensuring our approaches are aligned with Equinix policies and procedures and legislative / compliance requirements in line with our Equinix values. Acting as a trusted support and partner to the leader in the designated client areas or portfolio of clients.

Employee Matters;

▪Guide and advise managers in the management of employee matters - employee performance, conduct case and concerns (grievances), terminations.

▪coaches and develops managers in employee matters building their understanding, capability and confidence to identify & prevent or address and handle matters

▪Develop guides & training packs to support the upskilling of managers in handling of employee related matters

▪HRS escalations – providing answers / guidance on complex matters as advanced by HRS, building knowledge and understanding of HRS in doing so.

Lead employee investigations for our non-complex cases

Program & Process execution and support

• Support delivery of annual cyclical activities - GPS, etc and work with leaders to interpret PULSE (engagement survey) results and supporting managers in creating actions plans; partnering with respective CoE’s

• lead on the end-to-end execution of org or terms and condition changes for designated client area

• Partner with business leaders, and other HR functions to execute implementation of HR products and solutions (includes change management)

Compliance and Policies

• Develop HR policies and handbooks maintaining compliance with relevant legislative employment requirements. Assist the business in understanding and navigating employment legal requirements in market including representative bodies (where applicable)

• Responsible for non ‘centralize’ local geographical compliance activities – e.g local government or state submissions / annual reporting / formal representative body (workers council or unions) discussions

Data and Insights

• Provide data analytics and data driven insight on people metrics, including on employee relations cases.

• Review exit interview data - identifying issue and insights which will help the business in addressing scale and succession challenges

Delivery & Leadership Support

• Support leader with execution of functional HR strategy, plans and objectives; Support delivery of programs (e.g., GPS, talent reviews), and execution of people plans based on outcomes of programs

• Participate in country or regional leadership teams for respective functions

• Coach & Influence senior leaders in execution of business delivery and people plans.

Knowledge & Experience

• Experience of managing and guiding business leaders on complex ER Cases liaising with Legal partners. Can assess and advise on consequences, risk and precedence of cases to build recommendations for resolution. Experience of advising on senior and sensitive cases.

• Solid understanding of employment regulations and legislation in market which they operate with the ability to navigate compliance and requirements and advise commercial approach and risks to the business. Able to request and interpret legal assessment on complex employee matters.

• Has capability to act as regional or advisory representative on programs in development and design of program

• Support managers in the completion and communication planning of HR cyclical processes including GPs processes and Pulse, ensuring they are aware of any regional or global ‘instructions/approaches’. Can represent regional or advisory in any development or reviews of processes. Comfortable supporting at senior leadership levels.

• Deliver and handle change for dedicated client area, including supporting and coaching managers in presenting the change

• Responsible for assimilating and interpreting multi data sources to provide people data metrics (using WFA tools) for designated client area.

• Provide input and insights to regional or global co-ordinator

• Proven record of assessing complex or multi faceted situations and reaching a fully considered decision

• Strong skills in analysing and assessing complex situations - understanding interconnections and implications to formulate solutions.

• Maintains working knowledge of business lines as well as competitive market at the country / functional level, align and drive people solution to business outcome

• Experience and proficient at influencing and coaching senior leaders. Has confidence to use questioning and influencing techniques in discussions with leaders.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.