Company Description

As a leader in Medicare health insurance distribution, Spring Venture Group guides people through one of their most important life decisions — finding the right insurance coverage. We are on a mission to be the most trusted partner for our customers and our people, enabling empowered decisions along the journey to health and financial well-being. 

Spring Venture Group offers incredible culture, benefits, and fantastic income potential in a stable and successful work environment at a Medicare agency. This starts with a workplace that empowers people to do their best work. Come build a rewarding career and make a meaningful impact on peoples’ lives in an environment that values your determination. Join our diverse, inclusive team and get ready to crush your goals!

Job Description

The Director of Onboarding will be responsible for leading, creating, and executing an exceptional end to end employee experience across the organization with an emphasis on creating a standard, repeatable process for executing the onboarding of all employees with the needed technology, reports, tools and systems. The Director of Onboarding reports to the VP, Talent Acquisition in the Human Resources department. 

ESSENTIAL DUTIES

The essential duties and responsibilities for this position include, but are not limited to: 

• Own the ongoing strategy for providing a world-class onboarding experience at SVG, with particular emphasis on onboarding our inside sales agents

• Develop and lead an effective and efficient onboarding operation with standard, repeatable processes for onboarding

• Assess our existing onboarding programs and systems across all departments and develop a strategic plan for improvement.

• Drives continuous process improvement opportunities to improve operational effectiveness, and proposes recommendations

• Work across multiple teams (TA, Employee Experience, Licensing, Sales Enablement, Technology, Benefits, HRBP) to manage and escalate issues that arise during onboarding

• Oversee the in-person and virtual employee orientation for all departments

• Set clear onboarding goals and metrics to measure the effectiveness of our onboarding program.

• Partner with other content owners and SVG stakeholders to ensure all onboarding content is up to date, easy to use, and relevant for our key audiences

• Manage the day-day activities of your employees

• Oversees onboarding employee document processes to ensure that data is secure and maintained consistent with company policies and privacy regulation

What You’ll Bring to the Role:

BEHAVIORS

The SVG behaviors are listed below:

• Be Aware (Emotional Intelligence)

• Be Open & Honest (Communication)

• Be a Team Player (Teamwork and Collaboration)

• Be Accomplished (Drive for Results)

• Be the Example (Develop Self & Empower People)

• Be Forward Thinking (Strategic Thinking)

• Be a Problem Solver (Continuous Improvement)

Additional behaviors for this position include:

• Established experience leading cross-functional teams

• Strategic mindset with proven previous success in operations and process improvement  

• Excellent organizational skills and attention to detail

• Excellent presentation skills and leading meetings

• Ability to thrive in a fast-paced work environment and to successful manage time and priorities

• Critical thinking skills

Qualifications

• Bachelor’s or Associate's Degree in Business Administration, Finance, Human Resources or other relatable field OR equivalent relevant work OR military experience

• Minimum of 6-9 years’ experience - ideally in  human resources, onboarding, or employee engagement

• Minimum of 2-3 years’ experience running a corporate onboarding program or similar type function that requires heavy process flow and strong collaboration across various departments.  

• Proficient with Google and Microsoft Office Suite or related software

• Experience with HR Information Systems and data reporting - WorkDay experience is preferred, but not required

• Experience with Project Management tools - Monday.com experience is preferred, but not required

• Experience with ExamFX; H&L licensing requirements, background check processes and adjudication; I9's

Additional Information

Salary Range: 

$88,000-$105,000

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities.

Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements:

• Competitive Compensation
• Medical, Dental and vision benefits after a short waiting period
• 401(k) matching program
• Life Insurance, and Short-term and Long-term Disability Insurance
• Optional enrollment includes HSA/FSA, AD&D, Spousal/Dependent Life Insurance, Travel Assist and Legal Plan
• Generous paid time off (PTO) program starting off at 15 days your first year
• 15 paid Holidays (includes holiday break between Christmas and New Years)
• 10 days of Paid Parental Leave and 5 days of Paid Birth Recovery Leave
• Annual Volunter Time Off (VTO) and a donation matching program
• Employee Assistance Program (EAP) - health and well-being on and off the job
• Rewards and Recognition
• Diverse, inclusive and welcoming culture
• Training program and ongoing support throughout your Venture Spring Venture Group career  

Security Responsibilities:

• Operating in alignment with policies and standards
• Reporting Security Incidents Completing assigned training
• Protecting assigned organizational assets

Estimated Job Posting End Date:

6/10/2024

*This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Spring Venture Group is an Equal Opportunity Employer