Location: UK - Hatfield, UK - London | Job-ID: 207561 | Contract type: Standard | Business Unit: Business Operations & Administration

Life on the team

Our Software Services team is growing and we’re looking for someone with a proven track record in software (procurement or sales), ideally with experience in managing large vendors such as Citrix, Symantec, VMWare, IBM or Oracle. 

This role is vital for successful software contracts, requiring expertise in licensing, procurement, and effective negotiation with vendors. You'll focus on software cost optimisation to enhance customer savings, showcasing excellent customer service and relationship management skills. 

Frequent and pro-active branch visits are essential in order to build relationships with the key stakeholders and to gain an understanding of their customers and needs, also ongoing training will be key in order to keep abreast of changing technologies.

This would suit someone who wants to improve their overall skills in customer engagement, problem solving and new sales, someone who can manage a high workload and retain the levels of consistency, accuracy and professionalism whilst working under pressure. You’ll be trained and supported but would also be expected to be self-motivated and use your own initiative in order to progress and succeed in this demanding role.  

What you’ll be doing

• Customer aligned you will be responsible for:
• Responding to pricing requests and organising quotes from software suppliers
• Optimising and bench-marking with a view to drive savings
• Establishing and maintaining relationships with both software vendors and distributors
• Driving negotiations with software vendors and distributors
• Building cost models to identify savings opportunities
• Identify proactively savings strategy across customer spend
• Provide end-to-end ownership on sales opportunities working closely with both sales and our distribution partners
• Research to find all relevant information required to optimise software opportunities and deliver cost savings back to customer
• Track savings and value that can be reported and measured
• Communicates in a timely and effective manner via emails, reports and reminders
• Accomplishes organisation goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value
• Supports requests from customers, partners, sales, and other operational team members
• Should be able to manage multiple tasks simultaneously, while completing work within allocated time frames
• Committed to applying best practices in everyday work
• Collaborates with internal and external partners to meet procurement objectives
• Manage Key Customer Procurement Relationships
• Integrate SOS activities with wider CC virtual team and lifecycle services.

What you’ll bring

• You’ll need a proven track record in software procurement or sales
• Experience of having worked in the software industry – ideally managing large vendors such as Citrix, Symantec, VMWare, IBM, Oracle etc
• Excellent communication skills written & verbal
• Excellent communication, organisation, multitasking, and time management skills
• Excellent Excel Skills
• Solid problem solving, consultative and research skills
• Ability to analyse information with attention to details
• Ability to work in a fast-paced team environment
• Ability to research multiple sources to find data
• General math skills, PC proficient, knowledge of MS Office, Adobe Acrobat, and ERP Systems
• Reliable and desirable work ethic within a team environment
• Proven ability to be hands on within a heavy workload environment
• Must be a team player and able to work with and through others
• Ability to multi-task and be well organised.

Equal opportunities

At Computacenter, we strive to create a working culture where all our people can be free to be themselves; where they are valued, respected and supported to reach their full potential and experience a sense of belonging.

We recognise that not everyone starts from the same place. As part of our meritocratic approach, we take steps to ensure that there is fair and equitable access to opportunities for all. We are a proud equal opportunities employer and we take our equality responsibilities seriously when we consider qualified candidates for employment without regard to age, disability, ethnicity, gender identity, marital status, pregnancy, parenthood, religion or belief, sex or sexual orientation, veteran status, or any other characteristics protected by law.

Our commitment to equal opportunity and zero-tolerance of discrimination extends to all aspects of the employment relationship, including, but not limited to, hiring, promotions, working conditions, compensation, and benefits.

Our approach to where we work is simple: we want to help our people effectively navigate hybrid working. Our offices continue to be a place where we connect and collaborate with each other.

Other information

Software Cost Optimisation Specialist

Location: Flexible with travel to London and/or Hatfield

Hours: Full-time

Role Type: Permanent

About us

With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, enabling people and their business.