Partnerships Manager - Hotel ¦ Bicester Village ¦ Permanent Full time

Something Extraordinary Every Day™

The objective is to increase the conversion of high-spending guests from both accommodation and non-accommodation partners to the Village. This involves managing a portfolio consisting of UK-based local hotels, hotel chains, serviced apartments, and other accommodation providers. Additionally, the role includes prospecting for partners within allocated segments while working collaboratively with the Senior Business Development Manager. The time split is 50% for Local Accommodation and 50% for Non-Accommodation partners.

What you will be doing

The key responsibilities of this role will include some or all the following:

• Account manage a portfolio of Accommodation and other appointed Partners. The time split is 50% for Local Accommodation and 50% for Non-Accommodation partners.
• Develop relationships with the key contacts at the Hotels (Concierge, Reception, PR, Sales & Marketing, Groups & Events, Operations, GM) - a 360-account management approach
• Deliver key selling points about the Village by personally visiting each of the Hotels on a regular basis (the number of visits agreed in line with goals)
• Identify and develop marketing opportunities for increasing the visibility of Bicester Village at the Accommodation and other Partners, such as social channels, website, apps, newsletter, brochures, displays, posters, television offerings, installations, etc
• Work closely with Marketing content team on all Accommodation and other partners marketing assets

What makes you special

We are looking for an individual who can display the following experience and skills:

• A minimum of 2 years' experience in the travel or hospitality industry.
• Partnerships, Sales, Digital Marketing experience and experience of working with Luxury hotels would be a plus
• Knowledge and experience of working with Countly side Luxury Hotels, Middle East, Indian, US markets would be a plus
• Excellent communication and presentation skills
• Strong interpersonal skills - builds strong and lasting relationships with key partners and colleagues

There’s no one quite like us

The Bicester Collection are the worlds’ leading luxury shopping destinations, and we are committed to creating magical and memorable experiences for our guests. Taking the name of the founding Village, The Bicester Collection distinguishes the 11 Villages in Europe and China as one collection of destinations for our guests, our brand partners, our travel and tourism partners, our corporate and financial media, and our internal teams.

Our Vision is to be the best shopping destination in the world.

Our Mission is to make the lives of others better including our brands, our guests, our people and our communities.

Our Brand Promise is to offer something extraordinary every day.

Our Five Values are the glue that bind us together and allows us to lead ahead:

• Authenticity - Always do the right thing
• Innovation - Think outside of the box
• Passion - Do what you love and love what you do!
• Critical Thinking - Challenge the obvious
• Vision - Be mission driven always

Why we’re exceptional

The key to our success is the quality and commitment of our people. In return for your hard work and commitment to our values, you’ll receive a generous salary and we’ll also reward you through our Feel Good Programme which offers the following benefits:

• Lifestyle - Our Lifestyle benefits include life assurance, income protection, pension, leisure travel insurance, an electric car scheme, a discounted shopping portal, discounts across our Villages, a referral bonus and season ticket loans.
• Physical - Our Physical health benefits include private medical cover, virtual doctor support, dental insurance, health screening, a cycle-to-work scheme, eye care and flu vaccinations.
• Mental – Our Mental health benefits include access to professionals as well as support from trained mental health 'first aiders' from across the business, an employee assistance programme and free access to Headspace and Thrive, two of the most well respected mental well-being apps.
• Social - Our social programme is designed to help us connect and, most importantly, have fun! Benefits include yoga classes, summer parties, outdoor team activities, time away from the office to enjoy special occasions such as birthdays, getting married, moving house and, of course, taking a well-deserved break.

Come and live your story with us

At The Bicester Collection, we are focused on attracting and retaining the best talent. We believe in fostering an open culture, which supports our people to thrive and creates a sense of belonging. Working at the Bicester Collection means entering an inclusive space where all perspectives are valued, ideas are shared freely, and creativity is encouraged.