Security Clearance

This role requires you to be able to pass Security Check clearance. See this link for more info: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels#security-check-sc

Why this job matters

Customer Design & Delivery is part of the Operations unit within Global. We operate as a network design community in different units across the globe. In the UK, we have 50+ designers working across Global strategic locations. Our global team design and deliver complex network solutions for different multinational corporations and Enterprise accounts.

In this role you will help Customer Design & Delivery team to achieve its vision “To be the World's best Customer Consultancy Solution & Integration team” We enable BT to do good business, by focussing on three key areas: 

• To uplift our Customer Experience 
• To deliver Design Brilliance 
• To be Digital Leaders 

The Customer Solutions Design Practitioner delivers end-to-end technical designs, ensuring that business requirements are successful translated into deliverable solutions, which meet customer needs whilst considering the impact of those solutions on all technical and business areas.

What you’ll be doing

•    Lead and implement the design and development of network solutions for Datacentre Infrastructure domain
•    To provide analytical and innovative input to design/support projects undertaken by the frontline designers (TD's)
•    Leads complex DC/ Cloud infrastructure (network, cloud and cloud security) design/implementation and migration.
•    Participate in work stream planning process, including inception, technical design, development, testing and delivery of network solutions, troubleshoot, diagnose and resolve high severity issues or problems when approached
•    Provide assistance in complex Network Upgrades and Network Migration activities (occasional requirement for out of hours implementation activity)

Skills you'll need

•    Planning, Designing, and Implementation around Data Centre Networking, Cloud Compute and Cloud Security products and solutions.
•    Technical leadership of at least one particular technical area/domain within a portfolio
•    Deep understanding of routing protocols, ability to plan, prioritize, organize, schedule and execute assignments
•    Knowledge of virtualisation tools and concepts
•    Strong understanding of IT infrastructure components, Servers, Cloud –AWS/Azure/Alibaba

•    Planning, Designing, and Implementation around Data Centre Networking, Cloud Compute and Cloud Security products and solutions.
•    Technical leadership of at least one particular technical area/domain within a portfolio
•    Deep understanding of routing protocols, ability to plan, prioritize, organize, schedule and execute assignments
•    Knowledge of virtualisation tools and concepts
•    Strong understanding of IT infrastructure components, Servers, Cloud –AWS/Azure/Alibaba

Benefits

Benefits of working for BT include:
• Competitive salary
• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• 25 days annual leave (not including bank holidays), increasing with service
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.
• Discounted broadband, mobile and TV packages
• Access to 100’s of retail discounts including the BT shop

Flexible Working
This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.