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Why this role matters

In this role, you will be part of the team responsible for keeping the DNS service running, a core function that keeps the internet running for millions of people as they go about their everyday life.

The role will include proactive maintenance of the platform and reactive fault investigation and resolution. A key part of the role will be working in a tight knit team and being able to operate under pressure.

The role could in future include a 1 in 4 out of hours rota commitment.

You will be working on critical national infrastructure including broadband, using virtualisation and agile delivery techniques.

You will be part of a great and supportive based around the UK who help make the internet safe for the 38 million customers on our platform.
 

You'll have the following responsibilities

•  Respond to any callouts whilst on-call in a timely manner, analysing the issue and  restoring service.
• Offering support to the on call engineer if necessary
• Flexibly plan, test and install any changes to the DNS Network. 
• Monitor and maintain service for the DNS and Parental Control platform, updating and automating this wherever possible. 
• Ensure legal security requirements are met.
• Share knowledge with the wider DNS team, making sure everyone is up to date with any changes that have been carried out. Or any training materials for the platform.

You'll have the following skills and experience

Skills

•    Ansible
•    Linux
•    Network design
•    Citrix

Experience

Excellent if:

•    Previous ASG experience
•    Maintaining Linux systems
•    Open Exchange DNS

Great if:

•    Possibly out of hours support
•    Managing network systems
•    Cyber security
 

Benefits

•    Competitive salary
•    10% on target bonus
•    BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
•    25 days annual leave (not including bank holidays), increasing with service
•    Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
•    World-class training and development opportunities
•    Option to join BT Shares Saving schemes.
•    Discounted broadband, mobile and TV packages
•    Access to 100’s of retail discounts including the BT shop
 

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.