Why This Role Matters?

Our Power & Cooling Engineers are at the heart of keeping BT’s networks operating 24/7 365 days a year. Utilising their expertise and knowledge in both Low and High Voltage systems, alarms, emergency lighting, cooling and UPS they ensure that the BT estate continues to work no matter the circumstances. Working with their experienced teams within our exchange buildings as well as other environments, including radio sites, rooftops and outdoors, they are required to support the variety of power systems and cooling equipment that ensures our networks keeping U.Ks internet working. Vital in supporting us in meeting strict SLAs they utilise their variety of skills, taking ownership of their patches and coaching those around them.

Key Purpose of the Role

As part of the role you will be required to contribute to out of hours callout by joining a Formal On Call Framework (commonly a 1 in 4 attendance with a varied requirement subject to local/geographical nuances) to support 24x7 service as needed by the business. 
 
Call out attendance requirement being subject to local/geographical nuances could mean, for example, that there are more than 4 engineers on a formal framework in your given area – your requirement will be explained to you by your line management team dependent on role location.
 
Due to the nature of the role and our industry this list is not exhaustive however covers the primarily accountabilities of the role.
 
Engineering Services Accountabilities:
 

• Prioritise H&S – To have regard for health and safety, his/her job license and skills as agreed with line manager.  Delivers work with full regard of H&S aspects. Carries out on-site risk assessments, giving careful consideration to any hazards before starting work and as the work progresses. Inform manager and record near misses/incidents.  Is comfortable challenging and asking others to display their ID passes when on BT premises. Complies with all ISO Audit Requirements, including 14001 and 45001.
• Compliance with internal sign-off as/when required by our Power Environmental Specialists and Power Technical Support Group.

Inclusive Environment – Responsible for helping to create an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. Effectively lives by the ES values, leading by example at all times. Excellently supports and works with ES teams to deliver, making our unit an amazing workplace for everyone.
 

What You'll be Doing

An important part of Network Services is leading by example, be that sharing knowledge and supporting new individuals, through to truly living by the BT values. As a member of the Networks Field Engineering team you are expected to uphold our BT values, leading by example throughout your career with us whilst being an integral part of your wider team.
 
Key Decisions: 
 

• Identification & proactive reporting of HSE/Compliance/Design issues to our Power Environmental or Power Technical Support teams.
• Ownership of designated patch and sites to contribute towards area, regional and unit objectives.
• Sharing of best practice, supporting colleagues in applying new ideas, technologies or processes.
• Responsibility & ownership of critical and urgent network repair/provision/maintenance activity.
• Execution of prioritised work items ensuring that this is aligned with the wider team and unit’s priorities through co-ordination with patch managers and senior colleagues.
• Risk assessment for health and safety.
• Raising of issues / risks to more senior individuals to facilitate change.
• Understanding of what is expected and proactively take opportunities to increase own skills to support the team's work.
• Raises opportunities to improve the process in work area and beyond.
• Individuals’ hold responsibility for monitoring, actioning and meeting all required compliance (including health surveillance, such as rigging medical) if required. In addition to this they are expected to be always fully presentable wearing provided corporate clothing for the role.
   

What You'll Bring

Must be able to fulfil the physical requirements of the role i.e. able to bend, stretch, kneel and crouch. Also must be able to climb, work at floor and ceiling level inside buildings, tower structures and road side infrastructure, lift heavy drums/cables and recognise coloured wiring
 
Mandatory: 
 

• Electrical competency City & Guilds 2360 parts 1+2 or equivalent NVQ
• BTEC Electrical Engineering Level 3/HNC/HND/MOET Level 3/ET Level 3
• 18th Edition Regs
• Inspection, Testing and Verification (C&G 2392-10)

 
Preferred experience/qualifications:
 

• Experience with Uninterruptible Power Supplies (UPS)
• HVAC Refrigeration C&G/NVQ Level 3
• F-GAS category 1
• Demonstrable experience of repairing and maintaining Air Conditioning Split systems
• Experience of working with DC power systems
• Coaching/mentoring/supervisory experience
• Due to the nature of power vocational qualifications changing and being updated over time, this list may not always be accurate in the future. 
• Please refer to BES/ESV/A011 – Live Working Documentation for a full up to date list of required qualifications.
• It is expected that an individual will be sufficiently experienced in all above criteria some duration after assuming the role. 
• Experienced hires will be internally assessed on successful application to identify training requirements.
• Trainee/apprentice hires are required to become both experienced and, if applicable, qualified in all of the above criteria within their given duration of initial training.
• Individuals will be required to hold a Full UK Driving Licence.
   

Benefits

At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.

• Competitive salary
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• 25 days annual leave (not including bank holidays), increasing with service
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.
• Discounted broadband, mobile and TV packages
• Access to 100’s of retail discounts including the BT shop

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. 

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.  

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.