About EE

We’re EE. We are the biggest mobile and broadband operator in the UK and we have a relationship in every second household in the country. But we’re for everyone, on any network – serving up new tech, new services, and heaps of inspiration for every aspect of your connected life.

We’ve been awarded the UK’s best network for the last 10 years. It’s central to our vision – to be the most personal customer-focused technology company in the UK.

That means earning a place on customers’ home screens by offering them more than ever before, whether that’s helping their home run smarter with EE Home, levelling up their play with EE Game, helping them work on their terms with EE Work, or even unleashing their kids’ learning with EE Learn. 

We’re also part of BT Group, which we’re even bigger than you might think. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. 

We think we’ve got something special here. We want everyone to feel proud about working at EE – and feel excited about where we’re going and what we’re going to do. Want to join in? 

Why this job matters

Change is at the heart of EE. This role works closely with the business to develop, plan and deliver solution focused people change programmes and initiatives that supports the overall business ambitions; delivering change in a brilliant way with our colleagues and customers at the heart of what we design and deliver

Location – London or any EE Hub

What you’ll be doing

• Leading the team and having the responsibility for the recommended solutions that enable EE to create the best environment for colleagues. This will require the co-ordination and prioritization of all people change programmes, across EE and BT, to maximise the value of every programme- commercially, and as measured through KPIs held by HR and EE leadership teams, and the eyes of our colleagues. 
• You will lead on significant strategic CFU and Group activities with senior stakeholders, enjoying complexity and using depth of knowledge to ensure the context, need and purpose for EE colleagues is represented. 
• You’ll shape and lead the methodology of research that needs to be undertaken and identify key external networks that enable better understanding and progress. You’ll work with senior stakeholders across the total Group defining and designing change. 
• You’ll form, mobilise, and lead diverse and inclusive teams to deliver transformation projects that impact strategic business issues. 
• Outcomes will have material commercial impact on in-year People KPIs and will be reflected in HR and EE scorecard. All outcomes should also be clearly linked to the overarching purpose of the team- to create a brilliant environment in which every colleague can gain the best experience possible in EE. 
• Effectively partners with stakeholders that will typically be Director or MD level spanning the entire business; leveraging the expertise of all to deliver the most effective solution. 
• Provides excellent HR consultancy to deliver the best outcomes for the business by applying external best practice and expertise. 
• Accountable for partnering with the business to hand over the implementation of business activities in accordance with appropriate legislative requirements, to enhance and enable EE to thrive now and in the future

What we would like to see on your CV

• Ability to design, plan and deliver people change initiatives in areas such as organisation design, organisation effectiveness, and people effectiveness. 
• Story-telling with data: strong skills in building the case for change, drawing on data and analytical techniques where appropriate, and communicating this to business audiences 
• Proven ability to influence up to Director level and to build key relationships with appropriate business partners and stakeholders. 
• Able to identify issues, get to root causes through the use of business analysis and insight to create effective solutions 
• Proven ability in making things happen – translate solutions into delivery of practical and workable plans that delivers sustainable change 
• Able to deal with ambiguity, in complex, fast paced matrix organisations, identify resources to implement and determine pragmatic solutions 
• Ability to quickly establish credibility and respect and build strong working relationships. 
• Significant knowledge and broad experience in HR and/or change management, covering a breadth of activities and best in class practices and policies ideally from an HR generalist or change management role. (Essential) 
• Change Agent, Solution Focused Achiever, Collaborative Partner, Bold Decision Maker

Benefits

• Competitive salary
• 25 days annual leave (plus bank holidays)
• Private healthcare for you and your family
• £5500 car or cash allowance
• 15% on target performance bonus
• Life Assurance
• Pension scheme if you pay in 5% BT will pay in an additional 10%
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• 50% off EE mobile pay monthly or SIM only plans
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• BT TV, including TNT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
• World class training and development opportunities
• Volunteering days so you can give back to your local community

EE is part of BT Group
Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. 

We value diversity and celebrate difference. As Philip Jansen, our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’ 

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development. 

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.