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Broadband Network Test & Service Assurance Engineer at BT Group
Ipswich, United Kingdom


Job Descrption

Why this role matters

 

Our purpose is “ We Connect for Good”


Broadband Network Test is a vital part of the delivery cycle between design and deployment into BT’s live platforms. Utilising BT’s world renowned Network Test Facility the team verify new products before launch and validate hardware/software upgrades that enhance BT’s Broadband ISP platforms. This role also involves developing our service assurance capabilities ensuring that BT’s customers receive the best Broadband Service.
    


The purpose of the Network Test Engineer is to be accountable for executing/documenting and automating the test activities for the Broadband  platforms and the services they support.  

You'll have the following responsibilities

 

•    Technical Leadership of Service Assurance Test activities, delivering them as efficiently as possible to support the development and maintenance of the network platform and services. 
•    Adhere to all Test processes, for example; Jira updates & Model environment best practices. 
•    Utilise the Model environment and Production network to verify new products before launch and validate hardware/software updates.
•    Troubleshoot and resolve issues in project analysing data and provsisioning systems to find defects.
•    Build and maintain positive working relationships with stakeholders across and outside of the business. 
•    Sharing of knowledge within the team and outside of the team. Where appropriate, take ownership and coordinate.
•    Contribute to Test Collaborative Goals to enable the team to go Beyond Limits.
 

You'll have the following skills and experience

 

Skills include – but are not restricted to:

•    Minimum Cisco CCNA or equivalent certification
•    Intermediate or Basic skills in network automation using Python/Ansible or other similar technologies
•    Strong communication skills, both written and verbal.
BT Skill Proficiency Ratings
Basic
Intermediate
Advanced
Expert
•    Network Implementation - Advanced
•    Network Configuration - Advanced
•    Troubleshooting - Advanced
•    Network Integration - Advanced
•    Network Testing - Advanced
•    Technical Documentation - Intermediate

 

Experience

•    Experience of Service assurance functions covering both networks and OSS/BSS systems.
•    Proven experience in Network Infrastructure Testing (e.g. Vendor code upgrades, regression testing, in life issue testing, new feature platform/product testing).
•    Experience of using Python based tools to assist network configuration and test
•    Experience of Broadband network technologies such as PPP/Radius AAA
•    Proven experience in creating technical documentation.

Benefits

 

•    Competitive salary
•    10% on target bonus
•    BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
•    25 days annual leave (not including bank holidays), increasing with service
•    Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
•    World-class training and development opportunities
•    Option to join BT Shares Saving schemes.
•    Discounted broadband, mobile and TV packages
•    Access to 100’s of retail discounts including the BT shop

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. 

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.  

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

 

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

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