Location: London, Birmingham or Bristol

About EE

We’re EE. We are the biggest mobile and broadband operator in the UK and we have a relationship in every second household in the country. But we’re for everyone, on any network – serving up new tech, new services, and heaps of inspiration for every aspect of your connected life.

We’ve been awarded the UK’s best network for the last 10 years. It’s central to our vision – to be the most personal customer-focused technology company in the UK.

That means earning a place on customers’ home screens by offering them more than ever before, whether that’s helping their home run smarter with EE Home, levelling up their play with EE Game, helping them work on their terms with EE Work, or even unleashing their kids’ learning with EE Learn. 

We’re also part of BT Group, which we’re even bigger than you might think. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. 

We think we’ve got something special here. We want everyone to feel proud about working at EE – and feel excited about where we’re going and what we’re going to do. Want to join in? 

Why this job matters:

We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.
Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before and we believe that EE is our strategic brand to help deliver our long term growth plans & in particular the edge EE can provide to meet our customers Household connectivity needs. So if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future.
 

What you’ll be doing:

Accountable for understanding, interpreting, and driving our Commercial performance at a Household level across all our core products & brands including Broadband, TV,  Mobile & connected products.

1.    Lead on the production of trading reporting to support the overall Core Trading team to understand performance across all volume and value metrics versus target.
2.    Embed Household at the heart of all Commercial outcomes and decision making to drive convergence
3.    Accountable for consolidation of the overall Core Trading plan taking baseline outcomes, including inputs from cross functional teams, and adding the overlays / actions that drive change to reconcile back to P&L budget outcomes.
4.    Provide support to the Senior Commercial Manager to size / scenario plan levers that could be pulled to demonstrate opportunity / gap closure benefits versus a “Do Nothing” scenario to  be able to drive Household volume and value growth
5.    Building strong relationships with internal & external team members to help bring to life our commercial performance via reporting and deliver the right insight & analysis to drive positive change.
6.    Drive P&L value – ensuring optimal commercial outcomes to deliver the budget of all transactions ensuring growth in volume & value.
7.    Assist in the delivery of weekly updates of trading performance at Commercial Board & End of Week sessions and at Consumer Board level.
 

Skills and Experience you'll have under your belt:

Must have:

1.    Demonstrable experience of producing high quality reporting, planning, insight and analysis from large datasets – making complex issues come to life in a clear and concise manner.
2.    Ability to influence and gain support for commercial recommendations across Commercial, Finance, Marketing, Channels and Digital functions.
3.    A proven track record of embracing and driving change within organisations.
4.    A ‘can do’ approach to problem solving on tight timescales.
5.    Track record of designing and delivering commercial opportunities supported by insight that can be demonstrated to have performed in the market.
6.    Ability to clearly articulate current performance updates and opportunities to improve to Directors and Senior Managers.
7.    Superb stakeholder management skills.

Would be good to have:

Knowledge of GCP / Qlik Applications.
Experience in driving Household / Convergence growth.

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’ 

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development. 

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.