Recruiter: Carla Ballinger

Hiring Manager: Kirsty MacDiarmid

Why this job matters
As part of the P&FS team this role is responsible for the delivery and retaining standards of brilliant workspace to support our colleagues to do their best work, in the right strategic locations.  The Property team over the next 10 years and beyond will be continuing to deliver key projects and programmes transforming the BT Groups strategic ambitions.  BT are investing highly in our operational estate producing quality refurbishments to match the quality of our network installations.  

The Office Estate Strategy Manager will manage the property life-cycle strategy and activities within the regional office estate, ensuring that the shape of the regional office estate meets the occupation and usage levels for CFUs and is consistent with the BT Property Strategy across the UK. 

It’s a great team and great place to work!

 
What you’ll be doing
•    Manage the occupancy of the office estate in the North region and ensure the principles of the better workplace programme are upheld within those buildings. 
•    Accountable for supporting the development and execution of the BT better workplaces strategic plan (Property workstream), encompassing c700 property vacations, consolidations and acquisitions affecting c45,000 BT colleagues in offices, based roles in the UK.
•    Ensure collaborative working relationships with internal and external partners to provide solutions and implement projects
•    Work with Projects & Construction, Workplace Services, Digital and Security (amongst others) to ensure the strategy for office projects delivers the desired colleague experience as set out in the BT workplace design and standards guidance, whilst also ensuring that it is aligned with CFU occupation trends gathered from learnings and evidence-based data  
•    Provide technical expertise, strategic consultancy to the business and thought leadership, ensuring feasibility of projects and programmes and delivery of real property and commercial benefit to the business unit or region of responsibility.
•    Shape the UK office estate property strategy to meet the needs of CFUs, managing property life cycle events to deliver an office estate suitable for our customers’ needs.
•    Break down problems using insight and data analysis to make decisions that will benefit my customers and the wider BT Group business
•    Use existing technology to deliver data driven information to my customers to support their decision making
•    Identify and execute opportunities to deliver financial savings across the property portfolio within area of responsibility.

The experience you’ll have

•    Experience of managing the delivery of a workplace strategy is essential across a large property portfolio.
•    Experience in influencing and relationship managing senior stakeholders is essential.
•    Ability to manage oversee multiple concurrent projects and work both in a team and independently to deadlines is essential.
•    Relevant experience in workplace change management principles, methodologies and tools is beneficial.
•    Insight of workplace trends and activities and applying these to a property strategy is essential.
•    In depth knowledge of property law, transaction structures and financing approaches in the UK is beneficial. 
•    A good understanding of industry standards and regulations to support workplace design and ensure compliance
•    RICS qualified an advantage but not essential 

The skills you’ll need

Budgeting
Negotiation
Property and Facilities Advisory
Health & Safety
Change Management
Business Continuity Planning
Customer Experience
Technical Reporting
Stakeholder Management
Risk Management
Performance Management

 
 
What’s in it for you? What are the benefits?
We work across the group with a wide range of stakeholders including many of the senior leadership teams in the business. We are committed to providing all colleagues with the right opportunities to develop their career. There will be an opportunity to learn from a diverse team, with wide ranging experience. The opportunity to make a difference is huge! You’ll get a broad understanding of all parts of BT and the experience will be valuable in any future roles. 
•    25 days’ annual leave, plus bank holidays, and additional days for length of service
•    10% on target bonus
•    Life Assurance
•    Pension scheme - If you pay in a minimum of 5% of your pensionable salary every month we will pay in 10%
•    50% off BT and EE mobile pay monthly or SIM only plans
•    Exclusive colleague discounts on our latest and greatest BT broadband packages
•    BT TV, including BT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
•    Shared Parental leave - maximum amount of leave you can share with your partner is 50 weeks
•    3 volunteering days per year
•    Competitive employee discount on BT/EE products
•    Competitive friends and family discount on EE Mobile
 

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. 

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.  

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.