12 months maternity cover

London based

3 days office/ 2 days remote

About EE

We’re EE. We are the biggest mobile and broadband operator in the UK and we have a relationship in every second household in the country. But we’re for everyone, on any network – serving up new tech, new services, and heaps of inspiration for every aspect of your connected life.

We’ve been awarded the UK’s best network for the last 10 years. It’s central to our vision – to be the most personal customer-focused technology company in the UK.

That means earning a place on customers’ home screens by offering them more than ever before, whether that’s helping their home run smarter with EE Home, levelling up their play with EE Game, helping them work on their terms with EE Work, or even unleashing their kids’ learning with EE Learn. 

We’re also part of BT Group, which we’re even bigger than you might think. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. 

We think we’ve got something special here. We want everyone to feel proud about working at EE – and feel excited about where we’re going and what we’re going to do. Want to join in? 

Why this job matters

The Consumer Customer Facing Unit (CFU) delivers over £10bn of revenue and £2.4bn of EBITDA for BT Group. The CFU has three consumer brands; EE, BT and Plusnet – and numerous product lines including Landline, Broadband, Mobile, TV and Sport. This provides employees fantastic opportunities to grow their knowledge of the industry and develop a long-lasting career within the unit.

The Commercial Finance team is part of the Finance function within the Consumer CFU and has three key functions;

• Provide Finance Business Partnering support to the Consumer CFU in relation to £10bn of Revenue and £5bn of direct margin. This includes support for marketing team and the trading team.
• Evaluate, review, challenge and agree trading decisions in action ensuring that consumer delivers it volume and value targets.
• Stewardship of the Revenue and Direct Margin including business cases, actuals, commercial analysis, forecasting and ensuring key KPIs and lead indicators are understood throughout the business. 

This role is key to providing commercial insight for Roaming from both a wholesale perspective (inbound revenue and outbound costs) and a customer billing perspective. Working closely with stakeholders in Wholesale, marketing and the finance business partner team. The role provides an early warning system on key KPIs, trends and lead indicators to the health of the roaming P&L. This role should also be the key interface working on important ad hoc projects, predictive analytics and other initiatives, coordinating them across the entire Commercial finance team  

What you’ll be doing

• Produce weekly forecasting that support the business/ trading teams in understanding weekly performance and its impact on monthly & quarterly outcomes, which in turn will support decision making.
• At month end, interpret financial performance vs. target and produce detailed variance analysis and explanations that support the business in understanding the drivers affecting performance.
• Deliver analysis on specific “hot topics” and deep dives e.g. on Value drivers.
• Develop & implement detailed planning models that enable the business to project/forecast its revenue and costs by their different drivers.
• Work with Finance colleagues to ensure accurate and consistent messaging of the Roaming financial position
• Work closely with Finance colleagues to ensure that systems, databases & processes are effective and efficient specifically focusing on relationship with Financial Management & Control team.
• Ad hoc commercial analysis
• Accountable for partnering with the business, ensuring all business activities are carried out in accordance with local legislative requirements, which enhance and protect BT and EE for now and the future.

Skills

• Advanced financial modelling (excel) skills - ability to build/manipulate detailed models to arrive at appropriate outputs/metrics to support decision making
• Proven ability to influence and build key relationships with appropriate business partners
• Communication skills - translating complex financial outcomes to senior financial and non-financial stakeholders through both oral and written communication.  Ability to tailor message to the relevant audience, distilling key messages without losing the appropriate level of detail
• Ability to quickly establish credibility and respect and build strong working relationships.
• Demonstrable professionalism with a proven ability to operate in a complex, fast paced matrixed business environment.
• Able to identify issues, get to root causes through the use of financial analysis and insight to diagnose and solve problems
• Bold and confident thinking, challenging the status quo where appropriate
• Able to deal with ambiguity, identify resources to implement and determine pragmatic solutions

Qualifications

• Qualified accountant
• Experience of budget management, planning & forecasting and financial business partnering desirable
• Working knowledge of Mobile market preferable

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’ 

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development. 

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.