Location: Birmingham

Why Business?

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. 

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. 

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. 

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

Why this job matters

BT Local Business comprises of 23 independent Licensee organisations. This role is critical to the delivery of a consistent customer sales experience, and sales revenue growth for our SMB market.

The role holder will be responsible for ensuring the BTLB aligns to BT strategy, represents the brand across their defined customer base, meets all contractual requirements, and ensure legal and commercial compliance is adhered to. The role holder is expected to be present within the businesses supported at least 3 days per week.hips.

What you’ll be doing

• Accountable for creating and executing a Business and Sales plan for each of the Local Business to maximise the market opportunity within their territory.
• Conduct weekly/30/60/90-day reviews to evaluate sales forecasts and agree the remedial steps to address performance through sales recovery plans in collaboration with the MD.
• Review the financial viability of the LB and ensure cash flow forecasts align with Sales and Business plans. Coordinate financial audits. 
• Own the performance management of the MDs and LBs within their territory, and provides leadership to the LB owners ensuring the MDs have the optimum FTE sales distribution, and that retention plans are in place using LB employee engagement survey report outputs. 
• Leads as a consultant with the LBs on their customer contact strategy. Steps into the sales process to increase our win rate on opportunities & prospects. 
• Act as the lead and interface to manage the contractual and operational manual obligations between BT and the License holder.

The skills you’ll need

What we would like to see on your CV

• Experienced sales professional with evidence of consistent target achievement.
• Previous track record working in an indirect sales or partner sales channel. 
• Able to demonstrate complex stakeholder (internal/external) management and virtual team leadership which has led to positive sales outcomes.
• Ability to inspire and motive teams.
• Demonstrative examples of commercial acumen and understanding of P&L/operations of an SME business.

Benefits Include

• Competitive salary
• On target commission
• Pension scheme (up to 10% BT contributions)
• Flexible Hybrid working
• Access to training and development to help you grow with us
• 25 days annual leave (plus bank holidays)
• Shares Plan
• Flexible benefits: cycle to work, healthcare, etc.
• Discounted BT products and services

Flexible working

BT have moved to a hybrid working model - you can work from home 2 days per week. This means you’ll be at your contractual location/in the field 3 days a week.

About us

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.