Location

This role will be primarily remote working due to the sensitive nature of the work. However you will be expected to travel when needed - This can include overseas travel. 

Why BT?

We’ve always been an organisation with purpose; we connect for good.   You can trace this back to our beginning as pioneers of the world’s first telecommunications company.  At our heart, we’re a technology company with research and innovation in our bones, and a desire to be personal, simple, and brilliant for our customers - the values we live by. Creating an inclusive working environment where people from all backgrounds can succeed.

Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale, capable of achieving great things.  From supporting emergency services, hospitals, banks and keeping economies around the world online, safe, and secure, to delivering large scale innovative technology.

Today, in this fast changing, always on, digital world, our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before.  So if you have the drive, optimism, and resilience to help propel us forward, we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things, and pursue new careers.  If that’s you, and what you’re looking for - We’d love you to be part of our future.

Why this job matters

The Investigations Specialist executes a range of workstreams in delivering digital and non-digital response engagements investigating incidents and threat events detected across the BT Group, delivering high quality reporting on pertinent evidence for regulatory, civil and misconduct investigations affecting the BT Group, customers and the wider ecosystem.

The role holder will play a critical part in this by enabling this trust through the protection of  BT’s finances and reputation, ensuring that investigations into allegations of serious criminal offences, behavioural, misconduct and abuse of process are conducted ethically, professionally, impartially, proportionately and expeditiously in line with criminal, regulatory and organisational policies and processes, in a people centred and consistent approach, to the highest standards.

What you’ll be doing

• Conduct sensitive and confidential investigations into allegations of serious conduct, policy breaches, regulatory and criminal wrongdoing across BT Group
• Conduct ethical, impartial, people centred investigations professionally, and expediently
• Ensure regulatory, policy and legislative investigative compliance in all investigative activities 
• Ensure to maintain a high level of investigative reputation and credibility internally and externally through work and behaviours demonstrated 
• Conduct interviews across all relevant persons linked to investigations to the highest standards
• Utilise E Discovery tooling 
• Preparation and delivery of investigation plans, to include all critical component aspects of best practice investigation methodologies 
• Managing senior stakeholders and associated updates in an informative, concise and detailed format verbally and written 
• Produce investigation output reports to include recommendations to the highest standards 
• Making critical risk and investigative decisions with rationale, escalating when appropriate 
• Ensure the safeguarding of people and investigative integrity
• Ensure excellent stakeholder and partnership management internally and externally
• LEA and criminal justice system engagement including handling and disclosure of evidence and intelligence and court attendance when required
   

The skills you'll need

• Qualified to Investigator PIP2 or equivalent, or relevant degree
• CFE/CAMS or equivalent credential, or a willingness to achieve upon joining
• Expert knowledge of legislation and investigative best practice specifically relating to bribery & corruption, fraud, theft, money laundering and Conflicts of Interest 
• Direct experience and high level of capability of source handling or whistleblowing engagement
• A high level of awareness around safeguarding of people, their welfare and an ability to apply a people centric approach to all aspects of investigations
• Highly effective in designing and managing end to end serious and complex investigation plans
• Highly capable and experienced in stakeholder management to a senior level 
• Ability to breakdown and translate complex information at pace
• Highly experienced investigative interviewer able to operate with limited supervision to best practice standards across applicable complex investigation landscape
• Willingness to undertake and pass SC vetting
• Significant experience and expertise as an investigator in the corporate / LEA community.
• Proven history as a highly competent practitioner with limited supervision in relevant criminal and civil legislative investigative frameworks 
• Ability to work effectively with stakeholders at all levels across the business 
• Highly capable in handling, managing and disclosing of material relevant relating to internal and external investigations / prosecutions / hearings. 
• Highly experienced investigative interviewer 
• Production of written and verbal reports to the highest standards
• Understands and adheres to the requirements of the UK Data Protection Act 2018

Benefits

Tailored training and development opportunities to continue to build your career
25 days’ annual leave (not including bank holidays), increasing with service
Life Assurance
Pension scheme - If you pay in a minimum of 5% of your pensionable salary every month we will pay in 10%
Direct Share scheme
Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
50% off EE mobile pay monthly or SIM only plans
Exclusive colleague discounts on our latest and greatest BT broadband packages BT TV, including TNT Sports and NOW entertainment
Shared Parental leave - maximum amount of leave you can share with your partner is 50 weeks
3 volunteering days per year
Access and involvement with our incredible 11 People Networks including Able2 network, Careers network, Ethnic diversity network, Gender equality network and Pride network

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. 

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.  

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.