Summary

•    Stakeholder Relationship Manager
•    Based at Manchester Airport
•    Permanent role

Why MAG?

Every year, Manchester Airport connects over 28 million passengers with more than 200 destinations across the globe. As the fourth largest airport in the UK, Manchester is also in the top 20 airports in Europe. Part of the largest UK owned airport operator group, MAG, Manchester Airport supports over 19,000 jobs onsite and generates around £7.75bn each year for the region. 
 
At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. 

You’ll also have access to some great benefits including: 

•    Bonus scheme 
•    11% company contribution pension 
•    25 days holiday plus bank holidays 
•    Free parking 
•    Subsidised public transport 
•    Huge range of company discounts 

The role

This role will work closely with the airline community to successfully manage any issues that may impact airline operations due to MAN-TP works. You will ensure a smooth transition of services, minimising operation impacts and act as key contact for associated stakeholders. Accountabilities in this role include:
 
•    Identifying and analysing risks and opportunities associated with the impact of MAN-TP on an airline.
•    Working with individual airlines to create the detailed integrated plan for the management of all risks and opportunities.
•    Working with the Manchester Airport (MA) team to ensure that the appropriate arrangements and resources are in place or planned to support the successful management of the integrated plan identified with each airline.
•    Working with the individual airlines to manage the successful implementation of the plan.
•    Provide constructive challenge to the airline with regard to the implementation of the arrangements needing to be in place to manage the issues associated with MAN-TP.
•    Identifying and communicating airline specific issues to other members of the MA team and coordinate a consolidated response to ensure their successful resolution.
 

What will make you successful in the role?

 
This role requires a manager with the ability to collaborate effectively with stakeholders, implement plans to drive performance and confident in making appropriate risk-based decisions. You will need experience and knowledge of managing airport operations as well as managing airline operations and be motivated to build key stakeholder relationships, other skills required for this role include:

•    Commercially focused with a demonstrable understanding of the wider commercial environment.
•    Able to balance cost/benefit/risk effectively.
•    Proven inter-personal skills with the ability to communicate effectively at all levels.
•    Commercial & financial acumen, with a demonstrable understanding of the wider commercial environment.
•    Confident in decision making, issue resolution and ability to deliver.
•    Proven ability to present a compelling argument through written, numerical & oral presentation. 
•    Demonstrates robust, decisive and sound judgement
•    Motivated to build strong stakeholder relationships with strong influencing and negotiating skills Strong project management skills/knowledge/experience
 

Equal Opportunities & Reasonable Adjustments

At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds.

We’re also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups.

As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process.

You can contact the team by emailing HR.Recruitment@MAGAirports.com

Our Colleague Resource Groups include: Women’s Network, Embrace - Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity