Summary

• Director of Resource Planning
• Permanent role
• Based at London Stansted Airport
• Hybrid working
• £85,000 - £100,000

Why MAG?

Every year, London Stansted Airport connects over 28 million passengers with more than 190 destinations across the globe. Part of the largest UK owned airport operator group, MAG, London Stansted Airport supports over 11,600 jobs onsite and generates around £7.75bn each year for the region.

There is an exciting future ahead for London Stansted. Having already invested millions in the departure lounge and baggage system, this year we also secured approval for the next phase of growth, with permission granted to increase the airport’s capacity from 35 to 43 million passengers per year. 

We’re all here on a journey ourselves, striving every day to help make air travel smoother, more seamless, connecting more people and goods with the world. As a team, we recognise the importance of what we do, supporting one another along the way.  Together, we are the Journey Makers.

The Role

Reporting to the Chief Operating Officer, you will lead and drive the planning and resourcing of a continuous operation, consisting of over 2000 staff and serving over 29 million passengers a year. This is a key position to ensuring the smooth and efficient operation of the airport, and one that gives you line management responsibilities over the Resource Planning department. Your key deliverables will be:

• Leading department of approximately 25 staff, accountable for all aspects of resource delivery, admin and planning capability.
• Coordinating and scenario planning activities required to support business planning and budgeting.
• Planning, supporting and enabling people and systems change.
• Ensuring all operational demand and supply aspects are met for the airport.
• Monitoring, modelling and advising on operational performance impacts to resource, recruitment and budget requirements.
• Working alongside Operational Directors, HR, Recruitment, Assets, Finance and Commercial teams to deliver on wider strategic aims.
• Reporting to both Stansted and MAG executive committee, Airlines, Trade Union representatives and external stakeholders.
• Driving and embedding upskilling, training and systems improvement processes within the department. 
• Focusing on continuous improvement as the demands of the airport change through a period of transformation. 

What will make you successful in the role?

This is a key position within the leadership structure at London Stansted Airport, with a vital area of responsibility. We are looking for an individual with experience working within large, complex organisations, with high operational demands. However, as a value driven organisation, we are looking for a leader who values an empathetic leadership style and will contribute positively to the culture of the AIrport. Specifically, we are looking for someone with the following:

• Planning and/or Operational Leadership experience, particularly leading multidisciplinary teams.
• BSc or equivalent in Planning or relevant technical discipline.
• Experience of change management and scaling teams.
• Programme Management experience.
• Proven ability in the planning space and a deep understanding of relevant models and approaches. 
• Analytical approach.
• Training and upskilling experience. 
• Clear and concise communication skills. 
• People focus. 

Equal Opportunities & Reasonable Adjustments

At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds.

We’re also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups.

As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process.

You can contact the team by emailing HR.Recruitment@MAGAirports.com

Our Colleague Resource Groups include: Women’s Network, Embrace - Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity