Call Centre Assistant

Store: Specsavers Solihull

Salary: between £7.69 - £10.62 dependent on age

Hours: Full Time - 39 hours (Weekend working essential)

Benefits: Specsavers perks programme & additional birthday day off

At Specsavers, our Call Centre Assistants are essential in shaping the beginning of our Customer’s journey.

We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional approach is essential.

Joining our team, you’ll make sure every patient receives a great experience from the get go, creating a positive impression at every opportunity.

• Answering all telephone calls in a prompt, clear and friendly manner
• Transferring calls efficiently
• Responding to customer enquiries
• Ensuring customer details are captured accurately when booking appointments
• Dispensing over the phone
• Triaging patients with eye & health concerns

Join our team and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers. We’ll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained.

If you are interested please click Apply as this vacancy will close once we have filled all available places.

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