Filling in for warehouse associate’s functions such as loading, offloading, picking, and receiving.
Managing and driving performance targets of 15 associates and above.
Ensure high levels of customer service/satisfaction and meet SLA’s.
Ensure meeting team’s KPI’s and performance targets.
Conduct Weekly, Monthly, and quarterly performance reviews.
Regular training staff for 5S implementation and ensure 100% SOP adherence.
Ensure Zero negligence on operations floor.
Train and develop direct reports to ensure 100% SOP/Performance Targets awareness.
Utilize available resources to meet customer’s SLA.
Adhere to company HSSE, compliance and sustainability corporate policies, processes, and standards.
Job Requirements:
Minimum 2 years’ experience in Retail/ Warehouse/ Dispatch centers or E-Commerce Fulfilment Center is a must.
Have experienced and Comfortable to perform loading, offloading, picking heavy items and receiving.
Experienced in effectively managing and achieving performance targets of a team of minimum 15 members and above.
Extensive knowledge and experience of WMS/OMS/LMS.
Strong English proficiency.
Flexible to work in Day, Afternoon, and night shift on a short notice.
Able to work is 12 hours shifts.
Additional Proficiency: Advanced MS office Knowledge (Excel, word, outlook, etc.)
Company Overview:
Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.
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