A vacancy has arisen within our Earth Moving After Sales department based in Wigan for a Parts Administrator. The role contributes to the success of the Liebherr-Great Britain Ltd Earth Moving Technical division by ensuring effective procurement of machine parts. Consistently delivering effective administrative, customer service and interpersonal skills, the job holder will play a key role in supporting the team’s objectives in line vision of the business whilst working within the Company’s key result areas; Business Performance, Customer Focus, People and Teamwork, Leadership.
 

Your Responsibilities as a Parts Administrator:

•    Effectively operates the technical systems to identify spare parts.
•    Processes all customer and service requests and orders.
•    Raises sales orders, work orders, purchase requests and invoices both internally and to customers.
•    Processes all non-account customer orders via online banking payments and confirming payment before any parts are dispatched.
•    Owns customer invoices issues in relation to parts and liaise with customers finding a resolve.
•    Enters new parts details onto the system to provide information and pricing to enable effective ordering.
•    Assists with the inputting of parts details and invoicing in our internal systems at your depot and supporting the Region when required.
•    Monitor courier deliveries 
•    To pack parts and organise delivery via our external suppliers. 
•    Receives stock orders into warehouse, operating forklift equipment when required.
•    Return of service exchange components and warranty parts to either the factory or Head Office. 
•    Communicates regularly to the respective team members any issues concerning parts procurement.
•    Works as a member of the team assisting and supporting department colleagues as well as other departments if required.
•    Assists in establishing communication to customers in respect of any issues or delays in parts requirements.

Your profile to be successful as a Parts Administrator:

The successful candidate will require the following:

•    With experience in the construction plant or transport distribution industry is able to identify skills applied in either parts, warranty or service departments
•    Able to demonstrate ability to work effectively with customers in a pressurised environment
 

Our Offer:

•    The opportunity to work with the industry-leading manufacturer .
•    Secure and progressive work environment.
•    Competitive salary and benefits.
•    Training and personal development 
 

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Aleksandra Szczepanska.

One Passion. Many Opportunities.

The company

Liebherr-Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales- and servicing of Liebherr's products throughout the United Kingdom and Ireland.​​

Location

Liebherr-Great Britain Ltd.

Redgate Road, Ashton-In-Makerfield

WN4 8DT Wigan

United Kingdom (GB)

Contact

Aleksandra Szczepanska

lgb.careers@liebherr.com