A vacancy has arisen within our Earth Moving Sales Support department based in Biggleswade for a Machine Preparation Coordinator. The role contributes to the success of Liebherr-Great Britain Ltd by providing effective and timely administration support to the Sales function of EMT. In doing so, the role, reporting to the Sales Support Team Leader, will ensure that maximum support is provided whilst ensuring outstanding customer service at all times and working within the Company’s key result areas; Business Performance, Customer Focus, People and Teamwork, Leadership.
• Maintains inventory details of machines and sales items and keeps updated on the in-house computer systems and data bases,
• Raises purchase orders and ensures all relevant documents and payments are in place before sending release notes.
• Actions all required elements for invoicing and produces action requests for all sold machines to be prepared through the workshops.
• Regularly liaises with workshops to ensure timely delivery of machines to customers.
• Liaises with third party suppliers to ensure items will be received in good time.
• Liaises with Area Sales Managers, keeping them informed of machine preparation, ensuring invoicing instructions and delivery addresses are received to meet machine completion date in the workshop.
• Arranges transport to deliver all new machines to site, including raising relevant release notes.
• Arrange commissioning engineer to attend site to commission new machine with the After Sales departments, sending action requests once confirmed.
• Details warranty and service agreements.
• Release all new machines from the factory to maximise delivery potential.
• Stock check on new machines and attachments when required.
• Follows up with retrofit and third-party order to ensure conclusion.
• Arranges for retrofits to be fitted in conjunction with the After Sales departments.
• Reviews and arranges machine demonstrations as required.
• Covers for other team members when necessary including - Departamental Meetings, Quotes, Orders, Demos, Used Equipment.
The successful candidate will require the following:
• Ability to demonstrate effective administration skills in a similar environment.
• Able to prioritise using effective time management
• Good communicator at all levels with a flexible approach to work
• Attention to detail
The opportunity to work with the industry-leading manufacturer
Secure and progressive work environment.
Competitive salary and benefits.
Training and personal development.
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Aleksandra Szczepanska at: lgb.careers@liebherr.com.
One Passion. Many Opportunities.
Liebherr-Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales- and servicing of Liebherr's products throughout the United Kingdom and Ireland.
Liebherr-Great Britain Ltd.
Normandy Lane
SG18 8QB Biggleswade
United Kingdom (GB)
Aleksandra Szczepanska
lgb.careers@liebherr.com