About the role
The UK Chocolate Academy is looking for Academy Assistant to join the team. We are a chocolate centre of excellence where customers come to be inspired and educated on everything to do with chocolate. We are a small, hard working team, looking for a dedicated individual to join us and support us in creating chocolate solutions for everyone.
Key responsibilities
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Support the team in the day to day running of the academy throughout courses, customer visits, virtual events and filming and supporting the requests of the our sales teams
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Help the team set up the academy in readiness for customers
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Support the team throughout customer days and courses to provide a high level of customer service
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Assist the team with the creation of products to support application testing and customer briefs and projects
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Assist the team with preparation of ingredients and equipment for courses, customer days, offsite visits and filming.
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Help the team to keep the academy clean and tidy at all times and equipment in proper working order
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Help the team to welcome and host visitors and customers, providing a high level of customer service and professionalism at all times
About you
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Great customer service
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Good time management
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A willingness to help others and a flexibility to undertake many different tasks in the course of a day
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A passion for chocolate, pastry and bakery applications
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Level 2 food hygiene certificate
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NVQ level 3 professional cookery or patisserie - or equivalent
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Knowledge of Microsoft Word, Excel etc - or equivalent
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