Job Title:                     Practitioner- IT Service Consultant

Location:                     Lincoln + Adaptive Working

Package:                      Highly Competitive Salary + Benefits Package

Role Type:                   Permanent

Role ID:                       SF16823

Be part of the QinetiQ journey. Join us as a Service Consultant at our Lincoln site where you will have the opportunity to work with cutting-edge technology and many of the industry’s most brilliant minds.

The role

As an IT Service Consultant, you will have a role that is out of the ordinary. You will be based within the service consultancy team, which provide advice and guidance to other service consultants as well as both internal and external customers. You will support the SME including working with other service consultants to provide input into pre bid and bid evaluation ensuring the use of industry best practice methodologies across the full service lifecycle.

Day-to-day, you will support as required into customer facing teams, stakeholders and internal business IDT’s. Development opportunities within both service consultancy and service operations enabling development of management skills and SME specific practices and processes (ITIL 4 and SAFe Agile).

• Production of artefact for input into bid responses and proposals.
• Provide input into customer and business requirements and definitions of appropriate support models, with associated costs.
• Working with Senior consultant engaging with stakeholders to ensure value and benefits are recognised and understood
• Has the ability to work independently and can resolve issues with minimal guidance.
• Work with SD&T (Service Design and Transition) colleagues, to help ensure that Service Design Packages and Service Transition Activities are documented and approved at the appropriate points within the capability delivery.

This is a hybrid position based out of our Lincoln offices

Essential experience of the IT Service Consultant:

• Ability to help influence stakeholders and engage with customers across various positons and levels. 
• Ability to produce documentation and high level plans.
• Good level of understanding and competency in Industry Best Practice service aligned frameworks (Eg: ITIL/SIAM).
• Understanding of service lifecycle process, cross functional and organisational design including governance structures and interface definitions.
• Knowledge of SAFe Agile Principles and Practices within large organisations.
• Knowledge of Service Design and Development within large complex organisations.

Qualifications for the IT Service Consultant:

We value difference and we don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you.

Please note that all applicants must be eligible for SC clearance, as a minimum.

UKSV National Security Vetting Solution: guidance for applicants - GOV.UK (www.gov.uk)

Our Benefits

• Adaptive and flexible working
• Generous holiday allowance
• Health Cash Plan, Private Medical Insurance and Dental Insurance
• Matched contribution pension scheme, with life assurance
• Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more.
• Holiday Trading is a benefit that allows most employees to buy up to 5 days’ additional leave.
• We are proud to support the Armed Forces community by honouring the Armed Forces Covenant.
• Payroll Giving and Volunteering - helping charities and local community.

Our volunteering programme enables our people to use their professional skills to make a positive difference in our local communities, for example STEM (Science, Technology, Engineering and Maths) ambassador days in schools. We support a number of charities that are important to our people, including those which help the defence community.

Application Guidance

If you have a disability or need any reasonable adjustments during the application and selection stages, please contact your regional recruiting team in strictest confidence. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.

Why Join QinetiQ?

As we continue to grow into new markets around the world, there’s never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges.

You’ll experience a unique working environment where teams from different backgrounds, disciplines and experience enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in an= diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture.

About QinetiQ

As a company of thousands of dedicated professionals, we are a world-centre of excellence in research and development and act as a catalyst for fast-track innovation, offering outstanding experimentation facilities, and technical, engineering and scientific expertise. QinetiQ is made up of dedicated experts in defence, aerospace, security and related markets, all working together to explore new ways of protecting what matters most. Being part of QinetiQ means being central to the safety and security of the world around us. Partnering with our customers, we help to save lives; reduce risks to society; and maintain the global infrastructure on which we all depend. Come and find out how you can play a role.

Security

Please note that many roles in QinetiQ are subject to national security vetting. Applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment, subject to approval. A number of roles are also subject to restrictions on access to information, which mean factors such as nationality, previous nationalities held and the country in which you were born may affect the roles that you can be employed in.

Why join QinetiQ?

As we continue to grow into new markets around the world, there’s never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges.

You’ll experience a unique working environment where teams from different backgrounds, disciplines and experience enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in an diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Read more about our diverse and inclusive workplace culture here.  

Joining QinetiQ offers you an opportunity to work on a broad range of interesting defence-based projects with vast career progression across a global organisation in addition to competitive personal and professional benefits.  You’ll receive a highly competitive salary and benefits package: our basic salaries are very attractive as we constantly review what’s happening in the market. The range of benefits that we offer include, adaptive and flexible working, generous holiday entitlements, Health Cash Plan, Private Medical Insurance and Dental Insurance and much more. 

About QinetiQ

As a company of over 6,000 dedicated professionals, we are a world-centre of excellence in research and development and act as a catalyst for fast-track innovation, offering outstanding experimentation facilities, and technical, engineering and scientific expertise. QinetiQ is made up of dedicated experts in defence, aerospace, security and related markets, all working together to explore new ways of protecting what matters most. Being part of QinetiQ means being central to the safety and security of the world around us. Partnering with our customers, we help to save lives; reduce risks to society; and maintain the global infrastructure on which we all depend. Come and find out how you can play a role.

Please note that many roles in QinetiQ are subject to national security vetting. Applicants that already hold the appropriate level of vetting may be able to transfer it upon appointment, subject to approval. A number of roles are also subject to restrictions on access to information that mean factors such as nationality, previous nationalities held and the country in which you were born may have an effect on the roles that you can be employed in.