Job Title: Marketing Change Lead 

Contract Type: Permanent 

Location: Edinburgh, Alderley Edge or London   

Working style: Hybrid 50% home/office based

Closing date:  8th February 2024

Would you like to be part of a company who is driven by our purpose to protect the standard of living of this and future generations?

Being customer owned means that we always work in their best interest and when the business does well, they get a share of our profits.  We want to deepen relationships with our customers and the skills of talented marketing, communications and digital specialists are an essential part of achieving that.  We are building cutting edge capabilities using data and technology and investing in our colleagues to deliver great outcomes for our customers.

This is an exciting new role for the business which you can help shape.  It is a specialist role leading the next phase of sales and marketing technology change.  You will play a pivotal role in the successful delivery of the programme, supported by change specialists (PM, PMO, Business Architects) and technology suppliers they will work with the B&M LT to ensure business requirements are clear and benefits are achieved by successful delivery.

The Marketing Operations and Change team enables the effective and efficient operation of the marketing function.  They oversee suppliers, the workflows that ensure that work is delivered in line with the group brand and marketing governance framework and deliver change at scale covering programmes which require brand and marketing support across the group change portfolio.

About the role

• Takes ownership when a brief received through the Demand Management process is identified as having 2 or more team requirements across B&M
• Responsible for all change that impacts B&M – e.g. Proposition, Trading, New Product, Regulatory, Paper to Digital etc.
• Captures B&M requirements and build a project plan
• Supports the meeting framework and cadence of communications to wider B&M reps
• The Change Lead appointed will coordinate multiple stakeholders, in B&M and wider business stakeholders
• They will be responsible for feeding into any wider project status updates when the change is being led by a Project / Programme Manager

About you

• Strong change management & change delivery skills
• Strong negotiating and conflict resolution skills
• Strong influencing skills
• Demonstrate excellence in planning, process development, organising & risk management
• Excellent project management skills
• Demonstrate excellence in driving change, agile ways of working and continuous improvement methods

About Royal London

We’re the UK’s largest mutual life, pensions, and investment company, offering protection, long-term savings and asset management products and services.   

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. 

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits  

Inclusion, diversity and belonging 

We’re an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.