Job Title: Senior Digital Content Designer 

Contract Type: 12mth FTC

Location: Edinburgh or Alderley Edge         

Working style: Hybrid 50% home/office based

Closing date: 9th February 2024

Would you like to be part of a company who is driven by our purpose to protect the standard of living of this and future generations?

Being customer owned means that we always work in their best interest and when the business does well, they get a share of our profits.  We want to deepen relationships with our customers and the skills of talented marketing, communications and digital specialists are an essential part of achieving that.  We are building cutting edge capabilities using data and technology and investing in our colleagues to deliver great outcomes for our customers.

We are looking for a Digital Content Designer to join our Digital Transformation team for a 12-month Fixed Term Contract. This is an exciting opportunity to support the development of customer-centric digital content across digital projects led and supported by Digital Marketing under Brand & Marketing. You will provide strategic guidance, advice and insight and data-led support to business delivery areas across the group at all stages of the process, from conception to delivery.

You will also support the development of great customer experience for our customers and build our brand in the digital environment through the design of digital content that maximises customers’ engagement with our propositions by connecting our solutions with customer’s needs.

About the role

• Design, create and iteratively improve high-quality user-centred content experiences and take responsibility for content quality and the effectiveness of digital content solutions for content projects supported by the team.
• Review and collaboratively work with other content designers and marketing experts.
• Contribute to the development and raise the profile of our multi-disciplinary digital content practice.
• Identify and build strong relationships with stakeholders across the organisation, understanding, influencing and collaborating with them to improve the quality of digital content and experiences.

About you

• Excellent knowledge of user-centred content design practices
• Excellent understanding of digital customer experiences and user experience design principles
• Excellent collaboration skills and stakeholder management skills
• Strong knowledge of identifying user needs and mapping user journeys.
• Excellent copywriting and editing skills.

About Royal London

We’re the UK’s largest mutual life, pensions, and investment company, offering protection, long-term savings and asset management products and services.   

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. 

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits  

Inclusion, diversity and belonging 

We’re an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.