Job Title: Pensions Administrator – Defined Benefit Specialist

Contract Type: 12-month Fixed Term Contract

Location: Alderley Edge

Working style: Hybrid 50% home/office based

Closing date: 3rd March 2024

We are looking for a Pensions Administrator – Defined Benefit Specialist to join the Colleague Pensions team on a 12-month fixed term contract in Alderley Edge. This role will concentrate on the administration of our defined benefit Superannuation funds (UK and ROI).

The Colleague Pensions team is an in-house team of 13 people responsible for managing Royal London’s pension arrangements for employees, including the current defined contribution schemes and legacy defined benefit schemes. 

This is a fantastic opportunity for a highly numerate, organised, and personable individual to join a supportive team and assist our colleagues and scheme members with their pension queries. 

About the role

• Regularly perform pensions calculations, helping to ensure that our Scheme members are paid the right benefits at the right time.
• Receiving and solving members’ queries over the telephone, via email or letter.
• Maintaining high quality member data.
• Sharing knowledge and understanding of the rules for all employee pension schemes and policies and relevant legislation covering these pension schemes with employees, colleagues and other relevant parties.
• Assisting with annual and ad-hoc projects within the department.

About you

• Previous experience within an administrative role within a corporate environment.
• Highly numerate and able to interpret complex details.
• Ability to communicate effectively, whether in written form, over the phone or in person to both internal and external sources.
• Organisational and planning skills and the ability to prioritise effectively.
• Good level of PC literacy, particularly Excel, Word and Outlook and an aptitude to learning new systems.
• Experience of working in a pensions or payroll administrator role would be an advantage.
• Good understanding of pension legislation (UK and/or Irish) would be an advantage.

About Royal London

We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.   

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. 

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits  

Inclusion, diversity and belonging 

We’re an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.