Job Title: Senior Digital Consultant  

Contract Type: 7-Month Fixed Term

Location: Edinburgh, Alderley Edge or London

Working style: Hybrid 50% home/office based 

Closing date: 6th March 2024

Would you like to be part of a company who is driven by our purpose to protect the standard of living of this and future generations?

Being customer owned means that we always work in their best interest and when the business does well, they get a share of our profits.  We want to deepen relationships with our customers and the skills of talented marketing, communications and digital specialists are an essential part of achieving that.  We are building cutting edge capabilities using data and technology and investing in our colleagues to deliver great outcomes for our customers.

At Royal London we believe your difference is our strength and our organisation benefits from the different perspectives that diversity brings. Studies have shown that people from under-represented groups are less likely to apply unless they meet every requirement. So, if you’re excited about this role but your past experience isn't a perfect fit with the job description, we encourage you to apply anyway as you may be the right candidate for this or other opportunities.

As a Senior Digital Consultant, you will design engaging digital customer experiences, which deliver against our purpose and strategic aims. Through collaboration you will optimise the value of our digital estate and support the requirements of UK Life verticals. You will play a key role in the Group’s shift to be more data driven and digitally nimble.

The digital team is currently comprised of 3 Senior Digital Consultants and 3 Digital Assistants, and we are growing with recruitment underway for 3 additional FTC roles to join us.  We work with a wide stakeholder network and work hard to ensure we maintain high governance standards across our websites.

This role will help to support us across a variety of BAU and project work that we have planned for this year. 

If you would like to join the UK’s largest mutual life, pensions, and investment company, who were recently voted ‘Company of the Year’ by financial advisers then this could be the opportunity for you.

About the role

• Support the requirements of marketing colleagues through the creation of optimised customer experiences across our digital estate.
• Delivery of the Digital Estate roadmap and change agenda.
• Manage the day-to-day delivery of web/mobile.
• Ensure the digital estate is managed in line with the Group marketing framework and meets Equality Act requirements & accessibility standards.
• Ensure the digital estate complies with Brand guidelines.
• Help drive digital transformation across the business.
• Participate in group digital and data vision highlighting long term horizon opportunities and translating them into business context.

About you

• Proven track record of successful implementation and delivery of digital content strategy.
• Strong CMS skills, ideally EpiServer and Umbraco
• Strong communication skills, resourceful and can identify requirements without direction.
• Strong stakeholder management.

• Good understanding of web analytics.
• Good working knowledge of SEO, keyword research, on-page optimisation and link building best practices.

About Royal London

We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.   

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. 

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits  

Inclusion, diversity and belonging 

We’re an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.