Helô! We’re Hafren Dyfrdwy, one of the 11 regulated water and wastewater companies in England and Wales. We serve over 100,000 homes and businesses across Mid and North Wales, and our enduring focus is on delivering for our customers, both now and for generations to come.

Employing over 130 people, we’re a local company based in Wrexham and Powys and from providing clean water every time our customers turn on the tap to returning it to rivers even cleaner than we took it, we are proud to take care of one of life’s essentials.

We are passionate about ensuring the future well-being of generations in our region, and within Wales as a whole, and playing our part in supporting on the well-being goals is central to our strategy. There really is something for everyone here

EVERYTHING YOU NEED TO KNOW  

Want to do the best work of your life? Playing your part in making a big difference to the environment and communities we serve. Our people make Hafren Dyfrdwy (HD) a truly exciting and inclusive place to work – a place where you can be yourself and let your skills shine.

Our purpose is taking care of life’s essentials, but we’re also big on making a difference, not just because we should but because we care.

Working within our HD Water Infra department, you have the chance to join the team as a Senior DST where your main aim is to deliver effective and efficient performance management within our team. While mentioning and up skill the wider team. Furthermore, you will be ensuring that any potential work needed for our customers is located and resolved in a timely manner and to the highest standard for our customers.

With the end goal of achieving Hafren Dyfrdwy’s ODI Targets (performance measure), you’ll be involved in a number of daily activities, such as; managing resource (people, assets, IT and finance) and supporting your colleagues to ensure that we meet out regulatory and company targets, enabling us to deliver the highest quality experience to our customers for the lowest cost.

Plus, as our new Senior DST, you will get to utilise your Water Network and customer service skills, as you will be also be managing contractors and mentoring and training our great team!

So, if you love a challenge and are looking for a new exciting venture, which allows you to not -only grow and expand your own skill set but the skill sets of those around you, please keep reading. 

WHAT YOU’LL BRING TO THE ROLE 

Your key accountabilities in helping us will be:

• You will Ensure that all work in your area of control is carried out in a manner whereby no-one gets hurt (employee, contractor or member of the public) as a result of the work we do.

• To will need to co-ordinate staff, information, and resources to enable prompt detection of leaks or consumption that affects our customers.

• You will ensure sufficient labour / plant / transport / material resources are available to carry out both planned and reactive tasks in and out of hours.

• You’ll Ensure the team are working effectively with all stakeholders, particularly with the Customer leak support team, repair teams and area Water Network Technicians.

• You’ll also Ensure regular inspections of vehicles, plant and equipment are carried out to ensure any defects are identified, reported and resolved.

• You will need a Full UK driving License as Travel across the company will be required.

• Please note, this role includes a ADO standby rota which you will be reuired to be a part of. 

WHAT’S IN IT FOR YOU  

It’s not just a job you’ll get here, you’ll get a career too. We have a range of benefits that reward and recognise great work and award-winning training to ensure you reach your potential. And we’ll also help you play your part in looking after the environment and the community in which we live.  Here’s some of our favourites:

• Salary:£35,000-£40,000
• 26 days holiday
• Annual bonus scheme (of up to £2,250 per annum based on company performance) 
• Leading pension scheme – we will double your contribution (up to 8% when you contribute 4%) 
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate 
• Electric vehicle scheme and retail offers 
• Family friendly policies 

WHAT’S NEXT 

We can’t wait to hear from you.   

Before you apply, you’ll need an updated copy of your CV and about five minutes to spare.

And if your curiosity has peaked and you're wanting to find out even more, search #LifeAtSevernTrent on social media.   

Ps. we’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails!