Do you love that no two days are the same? That's one of the many reasons we love working in HR at Severn Trent... Still need more?  

We love to help people with their own career path, we love to support our senior leadership teams to deliver our people strategy and we really love supporting nearly 7000 individuals in delivering one of life's essentials to 8 million customers daily.   

People are at the heart of what makes this company great and we're passionate about helping people be the best they can be and making Severn Trent a truly awesome place to work.  

EVERYTHING YOU NEED TO KNOW  

We have a fantastic opportunity for you to join our HR resourcing team as an Onboarding and Administration manager based at Severn Trent Centre in Coventry.

The Onboarding and Administration Manager will be managing a team of circa 5-7 people in a process driven and data centric environment. You’ll be providing a first-class service to a variety of stakeholders and using MI to drive performance.

The role will oversee all administrative and coordination activity relating to the recruitment process which falls into 3 key areas, approvals and requisition management, and onboarding.

The team manages:

• All approvals via our applicant tracking systems and manages vacancies to the correct status so that they are ready to be recruited by the resourcing business partnering team.
• The journey of new or existing employees when they have been offered a role in Severn Trent.
• The team produce offer letters, employment contracts, coordinate vetting of new starters and existing employees via our referencing partners and ensure they are ready for day one in their new role.

This role is an integral part of the end-to-end recruitment process. It is a key operational, process and task driven, data orientated role where attention to detail and accuracy is important as well as customer focus to all stakeholders.

The Manager will drive the performance of the team to deliver service excellence across all areas. The Manager will be responsible for driving and developing communication across the resourcing team and wider HR team as well as Facilities, IT and any other relevant business functions. The key objectives for the role are to develop a robust delivery capability, manage key stakeholders, and to develop the expertise and capability of the team members.

Some of your other key accountabilities will include:

• Ensuring the team deliver an excellent service across the end-to-end recruitment process managing team performance, appraisals and development.
• Meeting and exceeding all agreed KPI’s and SLA’s.
• Arranging the induction and training of new members into the team.
• Driving team adherence to process and regulatory requirements.
• Identifying areas to continuously improve the processes involved.
• Resource planning/team attendance and planned/unplanned absence.
• Taking accountability for producing/maintaining activity tracker with participation of the team.

WHAT YOU’LL BRING TO THE ROLE 

• Excellent written and verbal communication skills with the ability to influence and present information in a clear, logical and informative way.
• The ability to lead and inspire teams by providing clear direction, setting appropriate standards of behaviour and motivating and empowering others.
• Good analytical, facilitation and problem-solving skills with the ability to understand Management Information and solve problems on a daily basis.
• Good planning and organisational skills with the ability to set clearly defined goals, manage time effectively and identify and organise resources needed to accomplish tasks.
• The ability to work productively in a high-pressure environment whilst maintaining a positive and flexible attitude.
• The ability to make prompt, clear decisions which may involve tough choices or considered risks.
• The ability to accept new ideas, change initiatives and adapt interpersonal style to suit different people or situations.

WHAT’S IN IT FOR YOU  

Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live. 

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:

• 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Annual bonus scheme (of up to £2,250 per annum based on company performance)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
• Dedicated training and development with our Academy
• Electric vehicle scheme and retail offers
• Family friendly policies
• Two paid volunteering days per year

WHATS NEXT? 

We can’t wait to hear from you.  

Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. We’ll always let you know the outcome of your application after the closing date too - so keep an eye on your phone and emails.

And, if your curiosity has peaked and you want to find out even more, search #LifeAtSevernTrent on social media.