Business Unit : Green Recovery  

Pay Grade Level : Level 1 - Customer / Operational Frontline 

Post end date : 27/03/2024 

Salary Range : £28,000.00  to  £33,000.00 

Role Type :  Secondment 

Secondment length :  

Recruiter : Olivia Mills 

Manager Name : Ryan Baldwin 

Severn Trent has sustainability at the heart of everything we do, which is why we are investing over £565 million into the new Green Recovery Programme, to improve the lives of the communities we serve.

We currently have an exciting opportunity to join our Green Recovery Smart Metering team, as a Field Technician initially on a 12-month Secondment. In this role you’ll cover in and around Birmingham, specifically SY1-5, therefore it would be ideal if you’re local.

In this role you’ll play a direct role in our ambitious to install 250,000 Smart Meters by March 2025 as part of our AMP 8 accelerated Smart Metering project. You’ll responsible for installing thousands of meters across Birmingham , whilst ensuring our health and safety obligations are met to the highest standard.

Do you have operational metering experience in addition to having a curious problem-solving mindset? If so, this role is for you.

EVERYTHING YOU NEED TO KNOW  

Our Field Technicians will be responsible for:

• Carrying out smart metering installations across SY1-SY5.
• Liaise with the programs key stakeholders internally and externally.
• Ensuring that all installations are completed standards and are accurately recorded in our systems.
• Take full responsibility for compliance and promotion of safe working practices. Reporting any unsafe practices immediately to reduce risks to others.
• Directly communicating with customers on jobs to ensure they are kept informed, with the potential to deal with escalated customers.

WHAT YOU’LL BRING TO THE ROLE 

As a Field Technician you will have experience working in the utilities industry whilst engaging with internal and external stakeholders, contract partners and customers.

We’re seeking experience installing meters whilst managing customer complaints and escalations.

This will require excellent understanding of health and safety procedures with a clear understanding of regulatory policies including Water Regulations, Electrical Installations Standards and WRAS.

You’ll also need a full UK driving licence with travelling as part of the role. An NVQ level 2 in plumbing or similar qualification is desirable.

Our ideal candidate will be a self-motivated and customer focused individual with a strong attention to detail and excellent problem-solving abilities this will be key when spotting anomalies or inconsistencies, aiming to find a solution.

The right skills and experience are important. But if you have the right character, positivity and a caring attitude we want to talk to you, too. 

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involve. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you? 

WHAT’S IN IT FOR YOU  

Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live. 

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:  

• 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Company Van
• Annual bonus scheme (of up to £1,500 per annum based on company performance)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate.
• Dedicated training and development with our ‘Academy’
• Electric vehicle scheme and retail offers.
• Family friendly policies
• Two volunteering days per year 

WHAT’S NEXT 

We can’t wait to hear from you.     

Before you apply, you’ll need an updated copy of your CV and about five minutes to spare.

If your curiosity has been piqued and you're wanting to find out even more, search #LifeAtSevernTrent on social media.   

Ps. we’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails!