Business Unit : Chief Engineer 

Division : CE HS Health Safety Security & Wellbeing 

Pay Grade Level : Level 1 - Administrator /Advisor  

Post end date : 29/04/2024 

Salary Range : £28,592.85

Role Type :  Full Time Contract 

Recruiter : Kirsty Keenan 

Manager Name : Rohit Behl 

Our innovation strategy is simple - We want to solve the challenges we have today as well as find answers to some of our industry’s bigger long-term challenges. Whether it's delivering water that is always good to drink, reducing waste in our processes with energy efficient technologies or improving visibility of the network, our150+ strong team of innovators are working day in day out to make it happen. If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.

Our purpose is taking care of life’s essentials, but we’re also big on making a difference, not just because we should but because we care.

Which is why we are excited to announce an opportunity to join our team as an Access Control Analyst, to join our Security and Resilience team based in our Frankley offices.

Do you have experience in muti-tasking, the ability to work with multiple internal/external stakeholders?

Do you have strong analytical skills and the ability to manipulate data?

Sound like you?

EVERYTHING YOU NEED TO KNOW

The key accountabilities of this role will include:

• Process and manage a variety of Security pass, mobile credentials and Electromagnitic lock and key requests via multiple platforms ensuring we meet agreed SLA's
• Controlling and managing access to all staff and contractors to both Severn Trent Water and Hafren Dyfrdwy sites using access control systems
• Day to day management of queries and call queues, resolving issues in a timely and effective manner
• Initial diagnosis followed by the escalation of access faults and issues promptly, working closely with both internal teams and third parties to quickly resolve
• Managing relationships with third party contractors to approve access, ensuring accurate data and information and attention to detail essential
• Proactively managing issues impacting data integrity affecting Severn Trent Plc together with investigations

WHAT YOU’LL BRING TO THE ROLE

Of course, it’s important that we attract the right skill sets, and those with the right experience but we value character, positivity, and a caring attitude in equal weight.

Apart from being a great fit for the team we’re seeking someone with strong analytical skills and the ability to manipulate data, excellent system skills, and be confident presenting graphical data. Excellent communication and numerical skills are key, as is the ability to work well within a team adopting a flexible approach. You will be expected to make independent decisions and be organised with your time. Ultimately, we are looking for someone who is passionate about achieving great results.

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We employ thousands of people from across our community who really care about what they do. Because that is how we do what we do.

And when it comes to inclusion, we’re making sure we keep up the progress with our wonderful working groups – LGBTQ+, Women in Operations & STEM, Disability and Ethnicity, who help us do just that.

WHAT’S IN IT FOR YOU

Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:

• Salary starting from £28,592.85  
• 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Annual bonus scheme (of up to £1,500 per annum based on company performance)  
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)  
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate  
• Dedicated training and development with our ‘Academy’  
• Electric vehicle scheme and retail offers  
• Family friendly policies  
• Two volunteering days per year  

WHATS NEXT?

We can’t wait to hear from you.

Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. We’ll always let you know the outcome of your application after the closing date too - so keep an eye on your phone and emails.

And, if your curiosity has peaked and you want to find out even more, search #LifeAtSevernTrent on social media.