Hello. We’re Severn Trent and we think water is wonderful. Oh, and we’re pretty keen on people too. 24 hours a day, 365 days a year we serve 4.8 million households and businesses across the heart of the UK. Each cuppa drunk and every toilet flushed is only possible because of the 9000 brilliant team members working across our patch. We welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live. If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.

EVERYTHING YOU NEED TO KNOW

We’re always looking to ensure that the service we provide our customers is the best we can and as part of that we have our own in-house project & change team who work with our individual business areas to ensure we’re best in class delivering transformation and change programmes. To enable this, we’re looking for a Change Communication Manager (12 month FTC) to join us to work on a large transformation programme to ensure that we’re delivering  the right messages, to the right people, at the right time.

In this bespoke role, we’ll be looking for you to be responsible for overseeing and delivering our key stakeholder engagement & communications plan to support our programme to make sure our change lands effectively. You will work directly within the programme team, both leading and delivering a suite of effective stakeholder engagement and communications activities that align to overall programme objectives.

 Some of your key accountabilities will be to: -

• Lead on the development and delivery of the communications & engagement plan for a large technology replacement and change programme: - Field Services Management (planning, scheduling and despatch) ensuring it aligns with the broader programme objectives. 
• Develop the messaging and strategy for our stakeholder comms, ensuring we can effectively engage with and provide them with the essential information they need. 
• Work closely with the Programme and Leadership team to produce a compelling transformation communication & engagement strategy to help stakeholders understand the change and the business rationale/objectives. 
• Be a key liaison with operational and management teams to make sure that programme transformation communications activity lands effectively and that it influences strategic thinking. 
• Champion and drive employee engagement through the programme, providing coaching on best practice approach to communications planning.

WHAT YOU’LL BRING TO THE ROLE

We’re looking for our Change Communications Manager to be a great communicator, both verbally and written as well as having the passion and creativity to bring new ideas to the table to help make our service even better. You’ll have a proven track record of working in business change communications, with demonstrable experience of working on Operational or Technology change programmes.  We need someone who is willing to learn all about our complex organisation, making contacts at all levels, and who can make the service we provide even better.

When it comes to how we work, we want to keep up those special in-person moments, to keep our culture alive which means we spend the majority of the week at one of our offices or sites with our colleagues.

WHAT’S IN IT FOR YOU

Working here isn’t just a job. You can build a career at Severn Trent, and we’ll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:

• 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year) 
• Annual bonus scheme (up to £2,250 based on company performance and subject to eligibility)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)  
• 10% monthly discount with Busy Bees Nurseries and one-week free childcare 
• Dedicated training and development with our Academy 
• Electric vehicle scheme and retail offers 
• Family friendly policies 
• Two paid volunteering days per year 

WHATS NEXT?

We can’t wait to hear from you.

Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. If you’re not too sure about what you need to do, or have a question about the role before applying, please get in touch with our amazing team of recruiters at recruitment@severntrent.co.uk.

And if your curiosity has peaked and you're wanting to find out even more, search #LifeAtSevernTrent on social media.

Ps. we’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails