Base

Closing Date 

Glaslyn

23:59 - 3rd March 2024

What you’ll be responsible for

As a credible member of the Quality Policy and Compliance team, you will:

•    Provide a trusted, high quality service to customers, regulators and other external stakeholders, supporting the organisations vision to ‘earn the trust of our customers every day’.
•    Ensure that sampling and analysis are carried out independently to meet the requirements of ISO/IEC 17025 and that the company’s statutory and regulatory responsibilities with regard to drinking water and wastewater are met and the regulatory risk to the business is managed effectively.

Key tasks and responsibilities:

•    Show knowledge and competency in taking both regulatory and non‐regulatory samples.
•    Deal with customers and members of the public in a professional and knowledgeable manner.
•    Deliver the sampling and monitoring programmes.
•    Provide support in investigations to ensure compliance with regulations and protection of DCWW’s assets.
•    Understand the relevance of the “Performance Scorecard” to DCWW’s Business Plan and be aware of the reputational and regulatory implications of sample failures.
•    Provide specialist sampling response in the event of a terrorist attack
•    Be responsible for taking regulatory and non-regulatory samples, in accordance with sampling procedures. 
•    Support the business in attaining and maintaining ISO 17025 DWTS accreditation for potable sampling and ISO 17025 for OSM sampling.
•    Work closely with Sampling Co-ordinators to ensure that all samples are taken within appropriate timescales
•    Responsible for the maintenance and cleaning of equipment used in sampling, in accordance with ISO17025 and regulatory requirements.
•    Collect samples in accordance with procedures.
•    Identify any samples not taken and communicate this to Sampling Coordinators.
•    Responsible for checking vehicles, organising servicing, and ensuring they are road-worthy at all times.
•    To participate in the daily sampling debriefs process to identify reasons for any missed samples.
•    Work in a safe manner at all times.

About you

Experience, Qualifications and Skills

• Understand the importance of being a member of a high performing team.
• Have experience of sampling or drinking water treatment processes and legislation (desirable)
• Able to take responsibility for own actions whilst working in the field following procedures and guidelines. 
• GCSE C Grade in English, Mathematics and Science (equivalent relevant experience may be considered as an alternative to formal qualifications)
• Be IT literate with knowledge of systems such as QDB, WORD, EXCEL, OUTLOOK and LIMS. 
• Full Driving Licence. Ability to travel as job requires 
• Adaptable to changing priorities
• Attention to detail.

Good to know

Successful candidate must  live within a 15 mile radius from our Base location at Broomy Hill-HR4 0JS.

• Field Based Role routinely working 37 hours Mon -Fri
• Will be required to participate in a standby rota covering evenings, weekends and bank holidays.
• Company Vehicle provided

Benefits

As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:

•    Variable pay schemes ((your salary band will remain the same, but performance depending, you could receive an incremental within-band increase and a yearly incentive)
•    Option to buy additional annual leave up to 5 days per year
•    Enhanced employer pension contributions – Up to 11% employer contributions
•    Enhanced family friendly policies
•    Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
•    Reduction on gym memberships and high street shopping
•    Cycle to work scheme
•    Free on-site parking at all our sites
•    Discount off all Welsh Water visitor attraction centres and gift shops
•    Car-leasing scheme
•    Health CashBack scheme
•    An employee assistance programme for employees and their immediate family

Whilst also working for a not-for profit company that truly cares about earning the trust of customers everyday, and about looking after our beautiful environment

Please note, we may close this role sooner if required. We may also extend the original closing date depending on interest.

Due to the nature of the industry, we require satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business. For some roles there may be additional checks and security clearance required, and this offer is subject all checks being satisfied. You will receive further information on how to complete these checks via email once you have accepted this offer.

Who we are

Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.

To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision.  This is achieved by living our core values and demonstrating the core behaviours that underpin them.  The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company’s required security objectives.

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work. 

To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.

In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.

INDMP

Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT

© Dŵr Cymru Cyf 2019.