Base

Closing Date 

Bretton

23:59 - 17th March 2024

What to expect?

As part of this apprenticeship, you will contribute to a course of action to resolve potential or actual Distribution/Leakage issues in order to minimise the level of inconvenience to the customer.

This will include;

•    Dealing with sometimes difficult situations in a friendly and professional manner, whilst striving for a speedy resolution.
•    Conducting visual inspections.
•    Achieving and maintaining the area leakage targets.
•    Reacting and working alongside all other departments during any incidents.
•    Making recommendations for the improvement of the network.
•    Ensuring the proper application and compliance with all company health and safety procedures, with the safety of colleagues and customers always in mind.

What do I need?

You will need an English and Maths GCSE (or equivalent) at Grade C or above and also working towards a driving licence if you haven’t already got one.

What's in it for me?

As well as a market competitive salary, 25 days annual leave plus an additional 8 for bank holidays, we offer a range of employee benefits and rewards including: 
 
•    Variable pay schemes (your salary will always stay the same, but depending on the performance of the company you could receive a yearly bonus) 
•    Reduction on gym memberships and high street shopping 
•    Cycle to work scheme 
•    Car-leasing scheme 
•    Health CashBack scheme 
•    Enhanced family friendly policies 
•    Enhanced employer pension contributions – Up to 11% employer contributions 
•    An employee assistance programme for employees and your immediate family 

 
Whilst also working for a not-for profit company that truly cares about earning the trust of customers every day, and about looking after our beautiful environment.

Who we are

If you like the sound of all of this, read on to learn a little more about who we are… 
 
Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas. 
  
To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision.  This is achieved by living our core values and demonstrating the core behaviours that underpin them.  The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company’s required security objectives. 
  
We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work.  
  
To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve. 
  
In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for. 

INDHP

Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT

© Dŵr Cymru Cyf 2019.