Base

Closing Date 

South East Hub

23:59 - 24th March 2024

What you’ll be responsible for

You will work closely with business colleagues to achieve improved delivery of change and to help refine business processes. To ensure success you will work closely with Business Analyst lead and Colloration Centre Leads, to ensure alignment and prioritisation of delivery across all areas of the business. You will help develop a good understanding of business objectives, improve communication and deliver value earlier. 

Working for an in-house IT Department is a great opportunity to be flexible and responsive in your approach while remaining focussed on providing excellent service to the wider Welsh Water business. 

As part of a team of Business Analysts you will be responsible for:

•    Working with business stakeholders to define Product Vision 
•    Work with stakeholders to gather and document epics, user stories/features and acceptance criteria
•    Work with stakeholders to define the MVP (Minimum Viable Product)
•    Apply 80:20 and end-to-end thinking to deliver early business value and 'right first time' solutions
•    Work with stakeholders to prioritise and manage the product backlog
•    Perform sprint planning
•    Understand the use of, and contribute to retrospectives
•    Understand and apply modelling techniques that support business analysis (including process modelling, use cases etc)
•    Work with business stakeholders to gather and document different types and levels of requirement
•    Work with business stakeholders to define, scope and initiate a project
•    Break-down complex business scenarios or problems into process and data models
•    Apply techniques to validate requirements and uncover missing requirements ensuring a robust end-to-end solution
•    Work with stakeholders to develop optimum solutions to defined requirements
•    Confidently present findings to business users
•    Identify costs, impacts and risks for the business case
•    Identify business, functional and non-functional requirements
•    Work with stakeholders to identify and quantify business benefits and ensure they are tracked through to delivery
•    Work with all areas of ITS and IT partners to ensure clear understanding of requirements

Who you’ll work with

Internal

• Head of BIS
• BIS Senior Leadership Team
• BIS Leadership Team
• Senior DCWW colleagues
• All DCWW IT users
• BIS Service Analysts

External

• BIS Partners and 3rd party contractors     
   

About you

Knowledge, Skills and Experience 

• Educated to degree level in a relevant discipline
• Demonstrable experience of working in an Business Analysis environment (at least 2 years experience)
• Have excellent relationship management skills, being able to work with staff at all levels
• Experience of engaging with and influencing stakeholders at all levels of an organisation and with the gravitas to manage escalation from senior managers and executives
• Demonstrate strong written and oral communication skills and an open communication style with the ability to adopt new ways of working to improve business efficiency
• Experience of working with Agile project delivery
• Experience of implementing business process change
• Experience of benefits identification and tracking
• Being able to develop information and provide it to others, including presentations to groups of people
• In possession of the skills required to appropriately challenge, question, persuade and influence at all levels 

Good to know

Fixed term contract until March 2025

• Hybrid working with a requirement to work on site at our Cardiff office 3 days a week

Benefits

As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:

•    Variable pay schemes ((your salary band will remain the same, but performance depending, you could receive an incremental within-band increase and a yearly incentive)
•    Option to buy additional annual leave up to 5 days per year
•    Enhanced employer pension contributions – Up to 11% employer contributions
•    Enhanced family friendly policies
•    Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
•    Reduction on gym memberships and high street shopping
•    Cycle to work scheme
•    Free on-site parking at all our sites
•    Discount off all Welsh Water visitor attraction centres and gift shops
•    Car-leasing scheme
•    Health CashBack scheme
•    An employee assistance programme for employees and their immediate family

Whilst also working for a not-for profit company that truly cares about earning the trust of customers everyday, and about looking after our beautiful environment

Please note, we may close this role sooner if required. We may also extend the original closing date depending on interest.

Due to the nature of the industry, we require satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business. For some roles there may be additional checks and security clearance required, and this offer is subject all checks being satisfied. You will receive further information on how to complete these checks via email once you have accepted this offer.

Who we are

Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.

To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision.  This is achieved by living our core values and demonstrating the core behaviours that underpin them.  The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company’s required security objectives.

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work. 

To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.

In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.

INDMP

Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT

© Dŵr Cymru Cyf 2019.