£54,793 - £67,122

+up to 11% pension contribution 
+annual salary increase

Base

Closing Date 

South East Hub

23:59 - 11th April 2024 

What you’ll be responsible for

Working within Integrated Technology Services (ITS) and under the direction of the SAP Collaboration Centre Lead, the SAP Senior Solution Specialist will use their experience and expertise to lead the proactive drive for optimum value from current and future investments in SAP Solutions, whist ensuring alignment with and aiding delivery of the Welsh Water Business Plans.  This will be achieved by working with a number of stakeholders both internal and external to Welsh Water, including Process Owners, Business Partners, Support Teams, ITS Partners, SAP and the Welsh Water SAP community. Duties will include: 

1.    Leading the proactive drive across Welsh Water to seek opportunities to innovate business processes and associated SAP solutions to enable delivery of the Welsh Water Business Plan for the assigned area of expertise whilst ensuring that investments in the SAP platform are cost effective and for the long term therefore ensuring maximum benefit from spend.

2.    Responsible for increasing speed of innovation and enhancement within the SAP Solutions that are included under the assigned area of expertise. 

3.    Eliminate problems and introduce benefit by undertaking potentially complex root cause analysis and finding innovative and fast delivery of system solutions for which there may or may not be a quick or standard solution.

4.    Continually assessing the impact of emerging SAP technologies and product roadmaps against business process needs and interpreting business value against the Welsh Water Business Plan for SAP stakeholders so that a clear roadmap can be agreed and maintained for the future of SAP Solutions at Welsh Water.

5.    Working with a number of stakeholders across Welsh Water and externally to promote “the art of the possible” relating to latest SAP technologies (HANA, Mobile, Cloud solutions etc.) understanding where the benefit of the technology can be applied to improve the performance of Welsh Water against the Business Plans. 

6.    Engaging with stakeholders across the business and ITS including Senior Managers to understand their processes, pain areas and key business drivers under the Welsh Water Business Plan so that any recommendations for innovation and enhancement of the SAP solutions is aligned and agreed. 

7.    Working with Process Owners and Business Analysts to ensure that business process requirements are clearly defined. 

8.    Transitioning requirements into functional definition for partner SAP development.

9.    Assuring that partner delivered solutions adhere to Welsh Water (and SAP best practice) standards, including SAP Processes, SAP Configuration and SAP Customisation (bespoke development). 

10.    Responsible for working closely with the Support teams to provide best practice guidance and advice to ensure the maximum stability and availability of the SAP Systems already in place. 

Who you’ll work with

•    SAP Collaboration Centre Team, SAP Collaboration Centre Lead, Head of Enterprise Applications 
•    Programme Managers & Project Managers
•    Process Owners and Business Analysts
•    Architecture, Service and Information Security teams
•    Business Managers and Team Leaders
•    Senior Management Stakeholders
•    External Partners

About you

Knowledge, Skills and Experience

• 5+ years track record of implementing and supporting SAP solutions with expert technical skills and deep understanding in SAP Source to Pay modules, Ariba and how these integrate and have interdependencies with other SAP modules and systems.  
• Recognised SAP certification or equivalent verifiable experience.
• Understanding of Ariba and other SAP future technologies impacting on Source to Pay and Logistics processes - desirable
• Demonstrable experience in delivering benefit by combining SAP technical competence with business and commercial awareness to improve processes or system functionality.
• Ability to utilise the high level of SAP Solution knowledge and fact finding skills so that the current and future SAP landscape can be assessed and a roadmap recommended based on its potential for business enablement, cost reduction, performance improvement or sustainability.
• Solid root cause analysis skills combined with advanced analysis and problem solving ability to translate complex problems into solutions with clearly articulated potential impacts (both threats and opportunities).
• Excellent interpersonal skills including the ability to engage and influence across the organisation at all levels and externally.
• Strong organisational skills with excellent attention to detail. 

Good to know

18 month fixed term contract

• Requirement to participate in the out of hours service provision
• Hybrid working – with a requirement to work from our Cardiff office 3 days a week

Benefits

As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:

•    Variable pay schemes ((your salary band will remain the same, but performance depending, you could receive an incremental within-band increase and a yearly incentive)
•    Enhanced employer pension contributions – Up to 11% employer contributions
•    Enhanced family friendly policies
•    Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
•    Reduction on gym memberships and high street shopping
•    Cycle to work scheme
•    Free on-site parking at all our sites
•    Discount off all Welsh Water visitor attraction centres and gift shops
•    Car-leasing scheme
•    Health CashBack scheme
•    An employee assistance programme for employees and their immediate family

Whilst also working for a not-for profit company that truly cares about earning the trust of customers everyday, and about looking after our beautiful environment

Please note, we may close this role sooner if required. We may also extend the original closing date depending on interest.

Due to the nature of the industry, we require satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business. For some roles there may be additional checks and security clearance required, and this offer is subject all checks being satisfied. You will receive further information on how to complete these checks via email once you have accepted this offer.

Who we are

Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.

To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision.  This is achieved by living our core values and demonstrating the core behaviours that underpin them.  The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company’s required security objectives.

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work. 

To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.

In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.

INDMP

Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT

© Dŵr Cymru Cyf 2019.