Base

Closing Date 

Glaslyn

23:59 - 1st April 2024

What you’ll be responsible for

Working with the Compliance Team to ensure that regulatory data is reported in an accurate and timely manner to the Regulators (DWI, NRW and EA) to maintain compliance with the drinking water and wastewater Regulations. This will include:

1.    Provision of data to allow the satisfactory delivery of all water quality regulatory reports required by the DWI. (Event notification and reporting, compliance reporting, audit reporting, customer complaint reporting, undertaking progress reporting and additional information requests)

2.    Provision of data to meet environmental Reporting Requirements

3.    Acting as an expert user for the Compliance Database and performing system administration duties

4.    Check data provided by other teams for sufficiency and accuracy before it is included in data returns.

5.    Assist the Investigation into all water quality events and water/wastewater compliance failures to determine root cause, agree corrective actions and disseminate company-wide recommendations to prevent recurrence.

6.    Collate information for event reporting, compliance reporting, DWI audit reporting, customer complaints referred from DWI and Regulatory Notice progress reporting

7.    Liaise with colleagues in Operations to ensure sufficient data is provided for compliance failure investigations

8.    Liaise with Water Risk Team to ensure accurate risk data is submitted to DWI in a timely fashion.

9.    Check risk data against compliance data and events to ensure all risks are recorded in the submission to DWI.

10.    Maintain and update database of information to and from the Regulator.

11.    Track DWI recommendations following water quality events, audits and compliance assessments.

12.    Provide support to the Compliance team to ensure all regulatory requirements are met in a timely manner.

Who you’ll work with

Internal
•    Legal and Compliance Team
•    Water Services Science
•    Water and Wastewater Operations
•    Water and Wastewater Asset Teams
•    QEC/DCE/OLT

External
•    Drinking Water Inspectorate (DWI)
•    Natural Resources Wales (NRW)
•    Environment Agency (EA)
•    Welsh Government
•    Local Authorities
•    Alliance Partners

About you

Knowledge, Skills & Experience

• Technical background, qualified to degree level (or relevant experience will be considered)        
• Full driving license and ability to travel as job requires        
• Knowledge and relevant experience of the water industry with a focus on water/wastewater quality and/or regulations (Minimum 2 years)        
• A full understanding of DCWWs statutory and regulatory obligations             
• Understanding of the Water Act, Water Quality Regulations, Environmental Legislation and Codes of Practice and associated guidance        
• Competent to represent the company externally when liaising with Drinking Water Inspectorate, National Resources Wales & EA England        
• Good understanding of IT systems such as, Word, Excel and Outlook        
• Excellent written and verbal communication skills        
• Ability to deliver high levels of customer service        
• Have the ability to develop positive working relationships and to be seen as a highly credible representative of the business

Good to know

• Hybrid working - Approximately 50% office-based, 50% home working. 
• 37hrs per week,  Monday-Friday.
• Standby - the rota is currently 1 week in 6 (Monday-Sunday)

For any further information about this role please contact Deanna Evans - deanne.evans@dwrcymru.com 

Benefits

As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:

•    Variable pay schemes ((your salary band will remain the same, but performance depending, you could receive an incremental within-band increase and a yearly incentive)
•    Option to buy additional annual leave up to 5 days per year
•    Enhanced employer pension contributions – Up to 11% employer contributions
•    Enhanced family friendly policies
•    Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
•    Reduction on gym memberships and high street shopping
•    Cycle to work scheme
•    Free on-site parking at all our sites
•    Discount off all Welsh Water visitor attraction centres and gift shops
•    Car-leasing scheme
•    Health CashBack scheme
•    An employee assistance programme for employees and their immediate family

Whilst also working for a not-for profit company that truly cares about earning the trust of customers everyday, and about looking after our beautiful environment

Please note, we may close this role sooner if required. We may also extend the original closing date depending on interest.

Due to the nature of the industry, we require satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business. For some roles there may be additional checks and security clearance required, and this offer is subject all checks being satisfied. You will receive further information on how to complete these checks via email once you have accepted this offer.

Who we are

Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.

To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision.  This is achieved by living our core values and demonstrating the core behaviours that underpin them.  The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company’s required security objectives.

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work. 

To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.

In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.

INDMP

Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT

© Dŵr Cymru Cyf 2019.